Casey Cole
Lisle,IL
Overview
9
9
years of professional experience
Work History
Shift Manager
Raising Cane's
Westmont, IL
01.2020 - Current
- Delegated work to staff, setting priorities and goals.
- Documented receipts, employee hours and inventory movement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Helped employees accomplish tasks during peak periods.
- Assigned work and monitored performance of project personnel.
- Reviewed financial statements to meet targets during shift.
- Provides accurate inventory data and reported data to the general manager.
- Managed daily cash intake by counting out registers and tabulating profits.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
Supervisor
Chick-fil-A
Willowbrook, IL
03.2017 - 12.2019
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Responded to customer questions regarding products, prices and availability.
- Monitored employee productivity to provide constructive feedback and coaching.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Timeline
Shift Manager
Raising Cane's
01.2020 - Current
Supervisor
Chick-fil-A
03.2017 - 12.2019