Summary
Overview
Work History
Education
Skills
Interests
Affiliations
Certification
Timeline
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Casey Conroy

Mount Vernon,NY

Summary

Hardworking employee and former athlete experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Varying experiences allowed for the ability to communicate effectively and understand different backgrounds one might encounter.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Waitress

Mustang Harry’s
New York
01.2020 - Current
  • Provide superb customer service and generated warm relationships with frequent customers
  • Assist multiple event set-ups such as New York Rangers player ‘Meet and Greet’ with 100+ patrons at a time
  • Administered payroll for fellow employees and ensuring they are comfortable with using POS system
  • Responsible for the upkeep of 10+ tables ensuring customers have a positive experience dining.

Game Day and Operations Intern

Firecracker Sport
Various Locations in Northeast Region, US
05.2023 - 08.2023
  • Ensured baseball games were run smoothly using time management and conflict resolution skills
  • Responsible for facility upkeeps, making sure the fields were left in pristine condition
  • Created relationships with coaches, umpires, and administration to ensure satisfaction
  • Gained experience in scoring baseball and scouting star players.

Coach

CYO Basketball
Bronxville, NY
11.2018 - 01.2020
  • Responsible for teaching rules and skills of basketball to young girls
  • Provided a positive and empowering environment for girls ages 8-11 while demonstrating the importance of girls in sport
  • Devise practice drills, game plays, and implement coaching strategies to enhance performance.

Education

Bachelor of Science in Sport Management - Sport Management

University of Massachusetts Amherst

Skills

  • Microsoft Excel
  • PowerPoint
  • Google Suite
  • Data Visualization
  • Salesforce
  • ADP Payroll
  • Guest Relations Management
  • Program Leadership
  • Verbal and written communication
  • Building Relationships

Interests

  • New York Sports
  • International Sports
  • Player Safety
  • Research
  • Youth Sports

Affiliations

  • Traveling
  • Historical Reading
  • Gaelic Football
  • University of Massachusetts Amherst Women's Track and Field

Certification

  • Salesforce Training Badges, 2022

Timeline

Game Day and Operations Intern

Firecracker Sport
05.2023 - 08.2023

Waitress

Mustang Harry’s
01.2020 - Current

Coach

CYO Basketball
11.2018 - 01.2020

Bachelor of Science in Sport Management - Sport Management

University of Massachusetts Amherst

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Casey Conroy