Casey Cordray
Mount Vernon
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in asset protection and team leadership. Proven expertise in loss prevention strategies and exceptional customer service. Adept at problem-solving and maintaining safety compliance, ensuring a secure environment while fostering a collaborative team atmosphere. Committed to achieving operational excellence and enhancing customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Technician
Sky Power Wash
Marysville
05.2025 - Current
- Maintain work equipment
- Exterior/Interior window washing
- Soft wash home exterior
- Roof cleaning
- Concrete cleaning
- Gutter cleaning
- Follow OSHA and Safety guidelines for working on elevated surfaces
- Customer service and sales
- Performed routine maintenance and repairs on various types of equipment, ensuring optimal functionality
- Collaborated with team members to troubleshoot complex problems and develop effective solutions
Market Sales Associate
Target
Marysville
04.2025 - 05.2025
- Receive and unload truck
- Breakdown pallets of freight
- Stock freight
- Rotate fresh merchandise in accordance with First in, First out
- Customer Service
Auto Care Center Associate
Walmart
Mount Vernon
12.2024 - 03.2025
- Assist customers with choosing the best service and product for there needs.
- Assist customers with selecting the tires that would fit the vehicle.
- Keep the salesfloor full of merchandise, safe for customers and associates alike, keep the backroom organized and properly store used oil, old/used batteries and old/used tires.
- Manage the inventory utilizing multiple systems to ensure in-stock for customers.
- Assist with the Auto Care Center functions: service writing, performing courtesies for the customer, installing and disposal of wiper blades and providing a go between customers and auto technicians.
Asset Protection Team Lead
Walmart
Mount Vernon
11.2022 - 12.2024
- Lead multiple teams of Asset Protection Personnel including but not limited to Investigator, Service and Operations
- Oversee safety procedures and application of safety procedures within a workplace
- Observe, apprehend, and prosecute shoplifters
- Maintain a working relationship with local law enforcement
- Maintain the highest level of Integrity within the workplace for my teams
Entertainment Team Lead
Walmart
Mount Vernon
02.2022 - 11.2022
- Teach and train a team of associates to complete daily job functions to maintain an entertainment department.
- Stay up to date on video games, video game consoles, computer specs and other household electronic devices
- Maintained a high score for Photo Department services and procedures
Stocking 2 Team Lead
Walmart
Arlington
05.2021 - 02.2022
- Unloaded freight from multiple trucks daily with a team of associates.
- Started and maintained a system to track high dollar receiving of merchandise across a retail store.
- Teach, train and develop a team of associates to Unload, organize and stage freight.
Asset Protection Assistant Store Manager
Walmart
Tulalip
10.2019 - 04.2021
- Trained new staff members on proper security protocols and procedures.
- Coordinated with external vendors providing services related to physical security measures.
- Provided customer service support such as responding to inquiries and resolving complaints.
- Monitored CCTV cameras, identified suspicious activities and reported to supervisors.
- Ensured compliance with safety regulations by inspecting equipment and work areas.
- Intervened in potentially dangerous situations using de-escalation techniques when necessary.
- Assisted in the implementation of security protocols and procedures.
- Responded promptly to emergency situations and provided assistance as required.
- Investigated incidents, collected evidence and prepared detailed reports for management review.
- Assisted with administrative tasks such as filing paperwork, preparing documents.
- Checked visitors' identification documents prior to granting access to restricted areas.
- Conducted investigations into suspected cases of theft or vandalism at the premises.
- Adhered to all company policies related to safety, health, environment protection and fire prevention.
- Performed regular maintenance checks on surveillance systems and other security equipment.
- Maintained accurate records of daily activities including visitor logs, incident reports.
- Maintained close contact with law enforcement agencies regarding criminal activity in the area.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Education
High school diploma -
Sedro-Woolley High School
Sedro-Woolley, WA06.2011
Skills
- Microsoft Word and Office
- Warehouse management
- Freight handling
- Maintenance and repair
- Communication skills
- Shipping and receiving operations
- Computer proficiency
- Leadership and supervision
- Loss prevention strategies
- Surveillance techniques
- Asset protection measures
- Logistics coordination
- Order fulfillment
- Organizational skills
- Conflict resolution
- Inventory management
- Microsoft Excel expertise
- Stock management
- Time and attendance tracking
- Pallet jack operation
- Mechanical aptitude
- Merchandising strategies
- Customer service excellence
- Customer service
- Safety compliance
- Problem solving
- Pressure washing
- Gutter cleaning
- Window washing
- Time management
- Equipment inspection
- Document management
Certification
Driver's License
Timeline
Service Technician
Sky Power Wash
05.2025 - Current
Market Sales Associate
Target
04.2025 - 05.2025
Auto Care Center Associate
Walmart
12.2024 - 03.2025
Asset Protection Team Lead
Walmart
11.2022 - 12.2024
Entertainment Team Lead
Walmart
02.2022 - 11.2022
Stocking 2 Team Lead
Walmart
05.2021 - 02.2022
Asset Protection Assistant Store Manager
Walmart
10.2019 - 04.2021
High school diploma -
Sedro-Woolley High School
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