Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Casey DiMaio

Malvern,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Maintenance Supervisor

BET Investments
09.2022 - Current
  • Tracked and managed inventory and costs for maintenance repairs.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Scheduled, oversaw and completed maintenance, repair and installation activities.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Created and maintained daily and weekly reports for upper management.
  • Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.

Maintenance Technician

BET Investments
06.2018 - 09.2022
  • Performed electrical, mechanical and plumbing work to keep property running smoothly and residents happy.
  • Removed trash and recyclables at beginning of each shift and disposed of items in proper receptacles.
  • Diagnosed and repaired complex mechanical systems.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Rewired and replaced faulty electrical components in equipment.
  • Followed safety protocols to minimize workplace accidents.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.

Server

White Pie
01.2018 - 06.2018
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Answered customers' questions, recommended items, and recorded order information.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Processed orders and sent to kitchen employees for preparation.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Soccer Coach

Sports Management Company
09.2017 - 12.2017
  • Facilitated group coaching sessions and provided individual coaching support.
  • Engaged parents, players and staff to maintain open, constructive communications.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Built positive, productive training environments fostering team unity and camaraderie.
  • Ages varied from 4-13. Constructed different lesson plans and imaginative activities depending on age group.

Education

Bachelors Of Science - Psychology

Kutztown University of Pennsylvania
Kutztown, PA
05.2016

Skills

  • Preventive Maintenance
  • Training and Development
  • Inventory Replenishment
  • Emergency Response
  • Microsoft
  • Work Order Management
  • Dependable and Consistent
  • Analytical and Critical Thinking
  • Adaptability and Flexibility
  • Customer Service
  • Patience

Accomplishments

Achieved Maintenance Excellence Award 2023 from the Pennsylvania Apartment Association

Certification

EPA Section 608 Certified

Timeline

Maintenance Supervisor

BET Investments
09.2022 - Current

Maintenance Technician

BET Investments
06.2018 - 09.2022

Server

White Pie
01.2018 - 06.2018

Soccer Coach

Sports Management Company
09.2017 - 12.2017

Bachelors Of Science - Psychology

Kutztown University of Pennsylvania

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Casey DiMaio