CASEY FLORES
Islip,NY
Summary
Dynamic and dedicated professional with extensive experience in staff training and customer service at Nicky's Clam Bar. Proven ability to enhance team performance and ensure health compliance, while effectively managing inventory. Passionate about creating positive dining experiences and fostering a collaborative work environment.
Overview
6
6
years of professional experience
Work History
Waitress Supervisor
Nicky's Clam Bar
Bay Shore, NY
04.2023 - 11.2024
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Waitress Supervisor
Lulus Lobster
Patchogue/ Brightwaters, NY
06.2019 - 03.2023
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Ensured compliance with health and safety regulations in the kitchen and dining areas.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Monitored cash register operations during shifts for accuracy of transactions.
Teacher's Assistant
New Interdisciplinary School
Yaphank, NY
06.2018 - 10.2019
- Monitored student progress and provided feedback to both students and teachers.
- Implemented classroom rules and procedures to maintain discipline and order.
- Supervised children and participated with children in activities.
- Assisted teachers with lesson preparation and curriculum implementation.
- Worked one-on-one with special needs students to help navigate through school challenges.
Education
Some College (No Degree) - General Studies
Suffolk County Community College
Selden, NYHigh School Diploma -
Islip High School
Islip, NY06-2016
Skills
- Staff training
- Customer service
- Inventory management
- Health compliance
- Cash handling
- Team supervision
Languages
English
Native/ Bilingual
Sign Language
Professional
Spanish
Limited
References
References available upon request.
Timeline
Waitress Supervisor
Nicky's Clam Bar
04.2023 - 11.2024
Waitress Supervisor
Lulus Lobster
06.2019 - 03.2023
Teacher's Assistant
New Interdisciplinary School
06.2018 - 10.2019
Some College (No Degree) - General Studies
Suffolk County Community College
High School Diploma -
Islip High School
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