Casey Granchelli
University at Buffalo
LOCKPORT
1
Language
15
years of professional experience
Results-driven professional with over 10 years of experience in customer service and facility maintenance. Skilled in team collaboration and training staff on best practices, consistently achieving high standards in cleanliness and customer engagement.
Work History
Pro Shop Associate
11 Years 1 Month- Provided exceptional customer service and product knowledge, enhancing guest satisfaction and loyalty.
- Operated point-of-sale systems efficiently, processing transactions accurately to minimize errors.
- Assisted in inventory management, ensuring stock levels met demand for merchandise and equipment.
- Mentored junior associates on best practices for customer engagement and merchandise display techniques.
Cleaner
14 Years 11 Months- Maintained cleanliness and sanitation standards across campus facilities.
- Operated cleaning equipment, including floor scrubbers and vacuums, effectively and safely.
- Collaborated with team members to ensure timely completion of daily cleaning tasks.
- Conducted detailed inspections to identify maintenance needs and report issues promptly.
- Trained new staff on proper cleaning procedures and safety protocols.
- Developed schedules to prioritize high-traffic areas for enhanced cleanliness during peak times.
- Used time management and efficient cleaning methods to meet deadlines.
Education
High School Diploma
Skills
Goal-oriented mindset
Phone etiquette
Cash handling proficiency
Stock replenishment
Languages
English
Timeline
Pro Shop Associate
Willowbrook Golf Course & Restaurant
09.2015 - CurrentRead More
Cleaner
University at Buffalo
11.2011 - CurrentRead More
Lockport High School
High School Diploma
Read More