Casey Hardin
Westland
Summary
Detail-oriented and focused on accuracy and efficiency. Strong communication skills from years of experience working with the public. Ambitious individual seeking to use my skills acquired through education and employment to strengthen your company and expand my knowledge. I am a flexible professional with diverse data entry skills and the ability to adapt rather quickly. Authorized to work in the US for any employer.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist /Patient Coordinator
Richard A. Ray Dentistry
Taylor, MI
12.2022 - Current
- Kindly welcome patients to the office
- Schedule and confirm appointments
- Check patients in and out
- Coordinate with staff to ensure smooth workflow
- Answer multi-line phone system and patient inquiries
- Maintain patient records and confidentiality
- Verify insurance coverage, collect co-pays and balances
- Coordinate treatment plans and prior authorizations if needed
- Make sure the reception area remains clean and organized
Medical Receptionist / Assistant
Canton Podiatry
Canton, MI
01.2019 - 07.2022
- Welcome and check patients in upon arrival
- Answer phone inquiries and schedule appointments
- Enter and update patient information into EMR
- Verify patients health insurance
- Collect co-pay and balances
- Call to remind patients of upcoming appointments
- Keep office tidy and organized
- Copy, scanning and faxing
- Addition assistant duties as needed
Home Care Aide
Addus Home Health Care
Detroit, MI
09.2017 - 06.2018
- Provide clients with non-medical services
- Routine housekeeping and errands
- Transport client to appointments
- Assist with reminders and medications
- Observe and report changes
Front Desk Receptionist
Exposure Salon
Taylor, MI
07.2014 - 01.2017
- Responsible for opening and closing
- Greet and checking in clients upon arrival
- Product knowledge and sales
- Screen calls, visitors, and refer inquiries as appropriate
- Schedule and maintain appointments electronically
- Manage reception area with a professional image
- Ensure that the workplace is clean, organized and well stocked
Administrative Assistant / Receptionist
World 3 Gun
Livonia, MI
05.2014 - 07.2014
- Welcome customers with a positive attitude
- Answer al inquiries from the public
- Collect customer information and schedule appointments
- File and organize documents
- Responsible for responding to emails and relaying messages
- Monitor and maintain equipment
Warehouse Material Handler
Lakeside Produce
Taylor, MI
02.2013 - 05.2013
- Check and package produce while removing defective products
- Measure, weigh, and count containers
- Label products and containers at the end of the assembly line
- Meet deadline shipments and maintain day-to-day upkeep
Education
High School Diploma -
Harry S. Truman High School
Taylor, MI06-2010
Skills
- 75 WPM / Faxing / Scanning
- Filing / Scheduling
- Microsoft Word / Outlook
- SoftDent / Dexis
- Excel / Access / Powerpoint
- Data entry / EMR systems
Timeline
Front Desk Receptionist /Patient Coordinator
Richard A. Ray Dentistry
12.2022 - Current
Medical Receptionist / Assistant
Canton Podiatry
01.2019 - 07.2022
Home Care Aide
Addus Home Health Care
09.2017 - 06.2018
Front Desk Receptionist
Exposure Salon
07.2014 - 01.2017
Administrative Assistant / Receptionist
World 3 Gun
05.2014 - 07.2014
Warehouse Material Handler
Lakeside Produce
02.2013 - 05.2013
High School Diploma -
Harry S. Truman High School