Casey Harroun
Buffalo,US
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged skills in food safety compliance and effective teamwork at Braymillers Markets. Demonstrated excellence in maintaining high cleanliness standards and optimizing inventory levels, contributing to a significant improvement in workflow efficiency and customer service quality. Motivated Deli Clerk offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills.
Overview
25
25
years of professional experience
Work History
Deli Clerk
Braymillers Markets
09.2023 - 02.2024
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Monitored inventory levels to order new supplies and maintain consistent stock.
Sub Manager, Server, Bartender
Gene McCarthy's /Old Ward Brewing Company
04.2013 - 06.2018
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Contributed to inventory management by monitoring stock levels.
- Managed inventory of dining supplies to prevent shortages during service.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
Masonry and Concrete Laborer
K.A. Construction
02.1999 - 07.2005
- Contributed to client satisfaction by maintaining a professional demeanor and consistently delivering high-quality workmanship.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Preserved the structural integrity of concrete by applying appropriate sealing or waterproofing treatments after curing.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Demolished and repaired old concrete surfaces.
- Set wood and other forming materials to prepare for concrete pours.
- Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
- Optimized material usage and budget by monitoring and adjusting project plans as needed.
- Improved safety on job site with rigorous adherence to OSHA standards and protocols.
Education
High School Diploma -
Silver Creek High School
Silver Creek, NY06.2019
Skills
- Proper food handling
- Order taking accuracy
- Cleaning and sanitizing
- Pricing and shelf labeling
- Food Safety Compliance
- Equipment monitoring
Timeline
Deli Clerk
Braymillers Markets
09.2023 - 02.2024
Sub Manager, Server, Bartender
Gene McCarthy's /Old Ward Brewing Company
04.2013 - 06.2018
Masonry and Concrete Laborer
K.A. Construction
02.1999 - 07.2005
High School Diploma -
Silver Creek High School
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