Casey Hensley

Phlebotomist

Mission Hospital

04.2015 - 11.2022

Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
Prepared specimens for laboratory analysis, adhering to strict quality control protocols.
Maintained accurate patient records and documentation in electronic health systems.
Assisted in training new staff on phlebotomy procedures and best practices.
Implemented infection control measures, reducing risk of contamination during sample collection.
Communicated effectively with patients to explain procedures and address concerns, enhancing patient experience.
Collaborated with healthcare team members to optimize workflow and support efficient patient care delivery.
Monitored inventory of supplies, ensuring availability and compliance with hospital standards.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Packaged and shipped specimens to central lab daily.
Used personal protective equipment correctly to protect coworkers and patients.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Organized daily work based on collection priority.
Addressed questions and concerns to educate patients on collection process and procedures.
Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
Conducted venipuncture and other CT procedures.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
Reduced patient wait times by implementing effective appointment scheduling system.
Improved patient comfort and trust with compassionate communication and professional bedside manner.
Adapted to diverse patient needs by employing variety of blood collection techniques.
Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
Enhanced patient experience by performing blood draws quickly and efficiently.
Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
Conducted blood drives in collaboration with local organizations, increasing community engagement and blood donations.
Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
Collected blood samples in accordance with laboratory protocols and regulations.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Verified patients' identification for proper sample collection.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Verified proper storage and transportation of specimens to laboratories.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Followed established safety protocols and standards to minimize risk of infection and injury.
Assisted in training and onboarding new phlebotomists.
Reviewed and processed requisitions for laboratory tests.
Monitored supply levels and placed orders for laboratory supplies.
Participated in quality assurance and competency assessment initiatives.
Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Provided guidance and support to laboratory personnel.
Developed and implemented strategies to improve phlebotomy processes.

Summary

Overview

Work History

Phlebotomist

Education

Phlebotomy - Phlebotomy

Skills

Timeline

Phlebotomist

Phlebotomy - Phlebotomy

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