Casey Jones-Odu Onikosi
Rosedale,MD
Summary
Dynamic and compassionate professional with experience at Achieve Behavioral Health, excelling in patient care and HIPAA compliance. Proven ability to enhance patient comfort and safety while documenting progress accurately. Strong customer service skills foster positive relationships, ensuring a supportive environment for individuals in need.
Overview
6
6
years of professional experience
Work History
Clinical Aide
Achieve Behavioral Health
Bel Air, MD
11.2024 - 04.2025
- Assisted in daily patient care, ensuring comfort and safety during treatment sessions.
- Supported therapeutic activities by preparing materials and maintaining organized environments.
- Documented patient progress and behaviors accurately in electronic health records.
- Observed and reported changes in patients' conditions to healthcare professionals promptly.
- Engaged patients in recreational activities, promoting social interaction and emotional well-being.
- Provided valuable support during medical emergencies, acting quickly to assist medical staff in stabilizing patients.
Administrative Assistant
Edwards Lawn and Landscaping
Brooklyn, MD
08.2021 - 05.2022
- Organized scheduling and appointments for management, enhancing operational efficiency.
- Assisted in preparing invoices and managing accounts payable, ensuring accurate financial records.
- Coordinated communication between departments, streamlining information flow and collaboration.
- Developed standard operating procedures to enhance consistency in daily operations across the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Receptionist
By Grace
Brooklyn, MD
01.2021 - 08.2021
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls efficiently.
- Maintained filing systems, organizing documents for easy retrieval.
- Updated client information in database, ensuring accuracy and confidentiality.
- Collaborated with team members to streamline front desk operations.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Waitress
Cheddars Stratch Kitchen
Dallas, TX
10.2019 - 07.2020
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Accurately processed orders using POS system, minimizing errors in transactions.
- Collaborated with kitchen staff to ensure timely and efficient meal delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
No Degree - General Studies
Baltimore City Community College
Baltimore, MDCertified Medical Assistant - Medical Assistant
Medix
Towson, MD06-2009
High School Diploma -
Joppatowne Highschool
Joppa, MD05-2003
Skills
- Patient care
- HIPAA compliance
- Compassionate care
- Mobility assistance
Additional Information
References upon request
Timeline
Clinical Aide
Achieve Behavioral Health
11.2024 - 04.2025
Administrative Assistant
Edwards Lawn and Landscaping
08.2021 - 05.2022
Receptionist
By Grace
01.2021 - 08.2021
Waitress
Cheddars Stratch Kitchen
10.2019 - 07.2020
No Degree - General Studies
Baltimore City Community College
Certified Medical Assistant - Medical Assistant
Medix
High School Diploma -
Joppatowne Highschool