Casey Kaufman

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Resolved billing issues for any bills acquired while "in the Line of Duty"
• Worked with National Guard Bureau to get Line of Duty approved.
• Filed necessary paperwork to get care pre-approved for soldiers on Incapacitation pay.
• Manged time sheets for 6 nurse case managers and their assistants.

Same tasks as Medpacs.

Performed the same job, but worked for various contractors when new contracts were negotiated every 4 to 5 years.

Same Job duties as with MedPacs, but initially started as a Temporary Technician to backfill for deployed soldiers.