Casey Kay
Martinez
Summary
Results-driven Sales Consultant with over 15 years of experience in sales, team management, developing pipelines, and revenue growth. Proven track record of driving year-over-year sales increases, building high-performing teams, and fostering strong client relationships through a customer-centric approach. Skilled in pipeline development, negotiations, and cross-departmental collaboration to exceed targets and enhance customer experience.
Overview
9
9
years of professional experience
Work History
Sales Consultant
UniFirst
Grovetown, GA
10.2024 - Current
- Assisted customers in selecting appropriate uniforms and facility services to meet business needs.
- Maintained consistent communication with clients to address questions and resolve issues promptly.
- Developed strong client relationships, increasing customer retention and satisfaction.
- Generated an average of 80 cold calls per week
- Increased percentage-to-quota from 35% to 75% within a 6-month timeframe
- Utilized CRM tool to manage 50-60 prospects a week, driving new opportunities
- Achieved a 80% closing ratio on presented proposals
Business Owner
Twilight Transport LLC
Augusta, GA
10.2022 - 10.2024
- Filed paperwork for audits and ensured compliance with industry regulations.
- Coordinated driver schedules and provided clear instructions for each assignment.
- Answered phones, checked accounts, and ensured timely payments for all parties.
- Developed and implemented efficient logistics solutions to optimize transportation operations.
- Managed vendor relationships to ensure reliable service delivery and cost-effectiveness.
General Manager
Jiffy Lube
Martinez, GA
02.2017 - 10.2024
- Managed all mechanical services, such as transmission, radiator, and fuel system maintenance.
- Handled payroll and ensured accurate compensation for all employees.
- Provided leadership and training to staff, fostering a productive work environment.
- Directed daily operations to ensure optimal service delivery and customer satisfaction.
- Developed and maintained budgets, ensuring financial targets were met consistently.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Associate's degree - Medical Assisting
Everest University-Brandon
Florida City, FL03-2026
Master's degree - Cosmetology
Georgia Institute of Cosmetology
Martinez, GA07-2011
Skills
- Team Leadership: Led 9-person team and exceeded revenue goals (Jiffy Lube)
- Relationship Building: Developed long-term client relationships and expanded market presence (UniFirst/Jiffy Lube)
- Cold Calling & Prospecting: Averaged 80 calls/week, prospected 50-60businesses/week (UniFirst)
- Pipeline & CRM Management: Leveraged CRM to exceed YOY goals and manage opportunities (UniFirst)
- Negotiations & Closing: 80% proposal close ratio; oversaw quoting, pricing, and contracts (UniFirst)
- Sales Process Optimization: Improved quota attainment from 35% to 75% in 6 months (UniFirst)
- Results-Driven: Delivered consistent YOY growth and customer-focused outcomes across roles
Accomplishments
- Received Game Changer Award for 2025 (UniFirst)
- Received Platinum Status Award for FY25 Quarter 4 based on installed sales (UniFirst)
- Manager of Year - District - 2023 & 2022 (Jiffy Lube)
Timeline
Sales Consultant
UniFirst
10.2024 - Current
Business Owner
Twilight Transport LLC
10.2022 - 10.2024
General Manager
Jiffy Lube
02.2017 - 10.2024
Master's degree - Cosmetology
Georgia Institute of Cosmetology
Associate's degree - Medical Assisting
Everest University-Brandon