Casey King
Shelbyville,IN
Summary
Bartender/Server passionate about serving in a fun, efficient and courteous manner while exceeding customer expectations and maintaining professionalism and a sense of humor in a demanding environment. With exceptional multitasking skills and a friendly inviting personality I am able to keep a crowd happy and smiling while still maintaining an impeccable work ethic and upholding a high standard of customer service. Highly experienced in large-scale casual dining establishments, as well as high volume venues. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
10
10
years of professional experience
Work History
Bartender
Apple American Group LLC
08.2023 - Current
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Consistently provided friendly guest service and heartfelt hospitality.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Training new employees on establishment standards and cleaning protocols.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Key Bartender/Head Server
1925 Pubhouse
07.2020 - 07.2023
- Enthusiastically and appealingly described food and drink specials to guests.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
- Served each guest courteously, quickly and efficiently.
- Served high customer volumes during special events, nights, and weekends.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender/Clubhouse Staff
Hoosier Park Racing & Casino
07.2014 - 11.2020
- Waited on multiple customers at the bar and throughout the bar area.
- Received beverage orders from wait staff and delivered beverages to guests.
- Maintained full knowledge of beverage lists and promotions.
- Processed orders on a computerized Point of Sale system.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
High School Diploma -
Anderson High School
Anderson, IN2014
Skills
- Servsafe Certified
- Valid State liquor license
- Nominated Best of Madison County
- Engaging and friendly personality
- Hard worker
- Highly reliable
- Quick learner
- Exceptional customer service
- Point of Sale (POS) system operation
- Responsible alcohol service
Timeline
Bartender
Apple American Group LLC
08.2023 - Current
Key Bartender/Head Server
1925 Pubhouse
07.2020 - 07.2023
Bartender/Clubhouse Staff
Hoosier Park Racing & Casino
07.2014 - 11.2020
High School Diploma -
Anderson High School
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