Casey Kitchens

Handle high-volume inbound calls assisting homeowners and landscapers

Process sod orders accurately and efficiently

Manage debit and credit transactions

Provide sales support and product recommendations

Assist customers via chat support

Maintain excellent customer satisfaction through timely and professional service

Reset store shelves according to company planograms

Rotated and stocked products to ensure freshness and organization

Removed outdated merchandise and maintained clean displays

Ensured product placement met company and retailer standards

Processed money orders, check cashing, and bill payments

Handled returns, exchanges, and online order pickups

Managed cash, card, and check transactions with accuracy

Assisted customers in person and over the phone

Resolved customer concerns quickly and professionally

Provided friendly and efficient table service

Handled cash and card transactions

Maintained a clean and organized work environment

Assisted with food preparation and phone orders