CASEY K. K. LADEIRA
Las Vegas
Summary
Security professional with a Top-Secret/SCI clearance who has experience in access control, surveillance operations, and incident response within high-performance environments. Skilled in verbal de-escalation and conflict resolution, with a proven ability to maintain safety and control under pressure. Proficient at monitoring security systems, enforcing protocols, and responding quickly to dynamic situations while maintaining professionalism and composure. Enthusiastic when it comes to work and can maintain a positive attitude under difficult circumstances.
Overview
7
7
years of professional experience
Work History
Security Probationary Officer
Amentum
Las Vegas, NV
06.2023 - Current
- Executed daily protective security operations in accordance with post orders and operational directives.
- Safely carried and operated assigned weapons in compliance with established protocols and leadership instructions.
- Protected site assets against fire, theft, trespassing, unauthorized entry/exit, and potential threats.
- Conducted routine patrols to ensure facility security and identify vulnerabilities.
- Verified identification and controlled access for employees, visitors, and authorized personnel.
- Inspected, maintained, and secured equipment to ensure operational readiness.
- Documented incidents including security breaches, damages, and unusual activity; responded to emergencies and maintained order.
- Investigated disturbances and enforced safety procedures to protect personnel and property.
- Followed established chain of command and communicated effectively with leadership.
- Monitored team performance and addressed personnel or operational issues proactively.
- Upheld company ethics standards and professional conduct at all times.
- Monitored security camera feeds to detect suspicious activity and prevent incidents.
- Coordinated with local law enforcement during emergencies for timely response and resolution.
- Performed additional duties as assigned to support mission requirements.
Hotel Operations Manager / Front Desk Agent / Guest Services Representative
Aria Resort Casino
Las Vegas, NV
04.2021 - 05.2023
- In charge of training new hires, supervising, and counseling agents in order to promote an efficient work environment while providing excellent moral.
- Assists in implementing policies and procedures to ensure all directives and regulations of the front desk are followed.
- Ensuring communication with other departments to guarantee companywide productivity.
- Exceeded with Hotel Operations Manager responsibilities such as date roll procedure, guest recovery, and checklist.
- Monitored front desk workflows to optimize check-in/check-out processes and reduce wait times.
- Took in house and out of house calls for Guest Services for Aria and Vdara while providing exceptional guest recovery, explanation of billing procedures, and general inquires.
- Conducted thorough audits of guest services operations to enhance compliance and efficiency.
- Coordinated with housekeeping and maintenance teams to resolve guest complaints swiftly.
Server / Barback
Grimaldi's Pizzeria
Las Vegas, NV
06.2019 - 04.2021
- Effectively answered questions on over 40 different wines and pairing ideas with food items.
- Regularly checked on guests to ensure satisfaction with food course and beverages.
- Recognized as Lead Busser with responsibility for training, coaching, and going over procedures for restaurant etiquette.
- Maintained inventory for back and front of house to help order stock as needed.
- Operated computerized till to handle cash, credit card, and debit transactions.
- Assisted in preparing dining areas by setting tables and ensuring cleanliness.
- Collaborated with kitchen staff to coordinate timely food deliveries to guests.
- Provided menu recommendations based on guest preferences and dietary restrictions.
- Handled customer inquiries and resolved issues promptly to enhance guest experience.
Education
High School Diploma - Advanced Honors
Bonanza High School
Las VegasUndergraduate courses
University of Nevada Las Vegas
Las Vegas, NVSkills
- Access Control and Badge Verification
- Perimeter Security and Patrol Operations
- Surveillance Systems
- Incident response and Emergency Management
- Work coordination
- Threat Assessment and Risk Mitigation
- Report Writing and Documentation
- Maintained Firearm Safety and Qualifications
Timeline
Security Probationary Officer
Amentum
06.2023 - Current
Hotel Operations Manager / Front Desk Agent / Guest Services Representative
Aria Resort Casino
04.2021 - 05.2023
Server / Barback
Grimaldi's Pizzeria
06.2019 - 04.2021
High School Diploma - Advanced Honors
Bonanza High School
Undergraduate courses
University of Nevada Las Vegas