Experienced Operations Manager and Medical Laboratory Technologist with a diverse background in medical and general site operations, laboratory, quality assurance, and regulatory roles. Leveraging military background and expertise in facility operations, analyzes and interprets complex data to enhance team operations, ensuring optimal operational efficiency, product quality, and exceptional customer service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sr. Site Operations Manager
Charles River Laboratories-Cell Solutions
06.2020 - 11.2024
Managed all operational aspects of the apheresis center including operational productivity, cost analysis, production planning, process improvement projects, technical support to functional teams on site, and other daily business processes to maintain a high degree of product safety, quality, integrity, purity, and potency in an FDA regulated industry to support overall business segment success
Over the span of a year (2023-2024), I successfully completed management of a $7 million new facility construction project for site relocation
Leveraged data-driven insights to make informed decisions about resource allocation and process improvements
I led cross-functional-teams including architectural design, engineering, construction, interior design, medical and regulatory compliance - throughout the buildout, while maintaining adherence to budget
The project was completed on time and $500,000 under the $7 million budget, with only three business days lost to downtime
Consistently and effectively worked with Sales teams, customer service, and business liaisons to retain pre-acquisition customers as well as develop and improve processes to secure new customers interested in using our site as their sole regional supplier
Quality Assurance Specialist
Cellero a Charles River Company
11.2018 - 06.2020
Performed daily audits of all records created during daily processes at the donor center, including lot release documents, critical subject consent documentation, and reconciliation of product dispositions
Participated in all internal and external quality, safety and environmental audits within the donor center to maintain cGMP, cGTP, cGCP, cGLP standards
Responsible for tracking of CAPAs, Deviations/NCRs, and Root Cause Analysis
Provided training of direct support staff in these methods when needed
Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
Medical Laboratory Technician
American Esoteric Laboratories
11.2017 - 11.2018
Performed various virology and bacteriological testing in the Microbiology department by traditional bench methods and modern laboratory automation methods
Performed routine maintenance and calibration of laboratory equipment to produce accurate results
Cleanroom Technician
Transnetyx
10.2016 - 11.2017
Initialized and monitored automated sample processing and PCR genotyping instruments in compliance with local SOP's, cGMP, and GLP
Medical Laboratory Technician
U.S. Army
10.2011 - 04.2014
Lead tech in Immunology and Virology sections
Performed various laboratory assays to assist in CDC monitored respiratory virus tracking
Provided performance reviews, coaching and counseling to direct reports
Attack Helicopter Armament/Avionics/Electrician
U.S. Army
10.2004 - 10.2011
Served as Squad Leader
Performed troubleshooting, repairs and maintenance of the armament/electrical/avionics systems of the AH-64D Apache attack helicopter