Casey Lievanos

• Direct a team of qualified culinary personnel
• Licensed in the state of Washington to operate and maintain an operation that meets and exceeds standard
• Adhering to the company standards while also offering exceptional customer service
• Keeping accurate records that are in compliance while establishing and reviewing procedures to optimize operations and support
• Monitored budgets and payroll records to verify authorization for expenditures
• Setting performance expectations, coaching, motivating, promoting collaboration and teamwork, promoting company culture, managing change, providing performance feedback, delegating effectively, resolving conflicts

Support in Silverado Marketing

• Providing any or all support for marketing events such as: Car shows, Dementia Education, Alzheimer Association Participation
• Engaging in marketing events to engage in professional and meaningful connections to promote positive work relationships within the community
• Taking inquiries for new and potential clientele alongside conducting tours
• Providing quality customer service with the Love>Fear philosophy without limitations.

• Created and nurtured relationships with customers to create long term clientele
• Direct and coordinate activities to promote sales of products and services
• Developed print advertising, social media profiles, and networking events to create professional connections while selling product
• Set and implemented strategic goals and initiatives to align Six 11 Cake Haus with mission, values, and vision
• Reviewed financial statements, sales or activity reports, and other performance data to measure productivity
• Demonstrated and supported continuous improvements and growth mindset.

• Instilled quality standards while demonstrating quality work ethic
• Conducted regular internal audits to ensure compliance with established standards.
• Maintained compliance frameworks, policies and documentation to support audits.
• Developed new standard work to increase sales
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.