Casey Ly
Claremont,NC
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level business position to help launch career while achieving company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Director of Soccer Operations
Athletes Lab
06.2022 - Current
- Developed systems and procedures to improve operational quality and team efficiency.
- Handles all soccer practice/game/tournament scheduling.
- Engaged parents, players and staff to maintain open, constructive communications.
- Evaluated players' performance and provided constructive feedback to improve abilities.
Sales Account Manager
Rent-A-Center
01.2024 - 04.2024
- Increased sales revenue by identifying and pursuing new business opportunities.
- Developed and maintained long-term relationships with clients for sustained growth.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Implemented effective sales strategies to expand market share within the assigned territory.
- Negotiated contracts with favorable terms for both the company and clients, driving mutual success.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
Head Varsity Soccer Coach
Maiden High School
06.2023 - 01.2024
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Built positive, productive training environments fostering team unity and camaraderie.
- Developed and led age- and ability-appropriate soccer training drills.
- Coordinated game and practice schedules within rigid training timeframes.
- Engaged parents, players and staff to maintain open, constructive communications.
Ramp Service Agent
Charlotte Douglas Airport
05.2022 - 10.2022
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Connected electrical power unit and hoses to aircraft.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Transferred luggage from aircraft to collection areas safely using equipment.
Sales Associate
Best Buy
08.2021 - 12.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Communication with customers professionally and proactively to provide product information and advice.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
Education
Bachelor of Science - Business Administration/Finance
Western Carolina University
12.2024
Associate of Arts - Business
Cape Fear Community College
07.2022
High School Diploma -
Maiden High School
05.2019
Skills
- Customer Service
- Verbal and Written Communication
- Data Entry
- Analytical and Critical Thinking
- Problem Solving
- Teamwork and Collaboration
- Bilingual (Spanish)
Affiliations
- Athlete at Cape Fear Community College (Soccer)
- All-academic first team
- Dean's list (2021, 2022)
Timeline
Sales Account Manager
Rent-A-Center
01.2024 - 04.2024
Head Varsity Soccer Coach
Maiden High School
06.2023 - 01.2024
Director of Soccer Operations
Athletes Lab
06.2022 - Current
Ramp Service Agent
Charlotte Douglas Airport
05.2022 - 10.2022
Sales Associate
Best Buy
08.2021 - 12.2021
Bachelor of Science - Business Administration/Finance
Western Carolina University
Associate of Arts - Business
Cape Fear Community College
High School Diploma -
Maiden High School
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