Casey Marie Kamp
Mahopac,NY
Summary
Reliable Billing Manager with background in overseeing billing operations within fast-paced environments. Known for effectively managing teams, optimizing billing processes and reducing errors. Strengths include strong leadership skills, problem-solving abilities and commitment to achieving company goals. Previous roles resulted in improved efficiency of billing procedures and significant reduction in client queries regarding invoices.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Billing Manger
American Elevator Group
01.2024 - Current
- Successfully implemented a shared services model across several elevator companies generating cost savings, increased efficiency, and productivity
- Oversees contract billers and billing processors to maintain efficient billing operations.
- Processes and reviewes contracts to ensure effective and efficient billing
- Processes contracts for new customers to facilitate onboarding.
- Reviews and approves proposals for repair work, processes deposit and final invoices
- Processes credits and rebilled invoices to rectify billing errors.
- Applies customer payments and customer statement reconciliations
- Monitores KPI reporting for the region to evaluate performance metrics.
- Assists controller in month-end financial close
- Ensures quarterly and yearly audits are completed with all the correct documentation
- Trains new employees in learning Fieldboss and Business Central
Billing Coordinator
D&D Elevator Maintenance Inc
06.2008 - 01.2024
- Processed modernization, contract, repair, and service call billing, ensuring accuracy and timely invoicing
- Processed credits and reconciled customer statements, maintaining financial accuracy and customer satisfaction
- Applied payments and reconciled bank accounts
- Processed accounts payable
- Executed payroll processing by calculating employee hours and deductions, ensuring timely and accurate employee payments
- Performed accounts payable transactions
- Assisted operations in dispatching service calls
- Trained new employees in learning Total Service
Education
Bachelor of Art - Business Management
Hartwick College
Oneonta, NY09-2008
Skills
- Billing Compliance
- Invoice processing and collections management
- Payment processing
- Invoice management
- Accounts reconciliation
- Cash flow management
- MS Dynamics Business Central
- MS Dynamics FieldBoss
- QuickBooks
- Total Service (elevator software)
- Financial strategy development
- Financial transformation
- KPI tracking
- Audit support and reporting
- Process and procedure establishment
- Customer relationship management
- Product growth and development
- Microsoft Office Suite
- Team direction and management
- Team leadership
- Training and mentoring programs
- Problem solving
- Attention to detail
- Billing software proficiency
- Training and mentoring programs
Certification
- New York State Notary Public
Timeline
Billing Manger
American Elevator Group
01.2024 - Current
Billing Coordinator
D&D Elevator Maintenance Inc
06.2008 - 01.2024
Bachelor of Art - Business Management
Hartwick College