Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Casey Medlen

Clermont,FL

Summary

Dedicated and results driven Feeder On Road Manager, with a proven track record of optimizing operations and maximizing efficiency in the logistics industry. Graduating with honors earning a Bachelors Degree in Business Administration and backed by 10 years of experience in transportation and logistics, I've honed a diverse skill set encompassing business leadership, customer engagement, operations management, safety compliance and complex problem-solving. My focus on maintaining high-quality service delivery has enabled me to exceed expectations and foster positive working relationships with internal partners. Committed to continuous learning and professional growth, I aspire to further elevate my leadership role in transportation, contributing to organizational success while nurturing a collaborative and supportive work environment.

Overview

10
10
years of professional experience

Work History

Feeder On Road Manager

United Parcel Service, UPS
10.2022 - Current
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and new driver training.
  • Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Consistently achieved high levels of employee engagement in safety meetings, fostering an environment focused on continuous improvement.
  • Researched and devised new safety initiatives and strategies to improve safety performance with Lytx Technologies.
  • Drove results to reduce labor costs, reducing Average Paid Day and On property Over allowed by maximizing adherence to schedules.

Feeder Dispatch Manager

United Parcel Service, UPS
01.2020 - 10.2022
  • Implemented advanced forecasting techniques to anticipate demand fluctuations, maintaining above average performance levels throughout the year, including peak.
  • Monitored logistics performance and identified improvement opportunities.
  • Successfully lead a dispatch operation that fully supported both Hub and Package operations.
  • Onboarded multiple customers, including 5 different Amazon FC's and maintained great relationship with Top 100 customers within geographic area.

Feeder Dispatch Supervisor

United Parcel Service, UPS
10.2018 - 01.2020
  • Streamlined dispatch processes, resulting in increased customer satisfaction.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Maintained adherence to dispatch communication and response protocols.
  • Enhanced dispatch efficiency by streamlining communication processes between departments.

Hub Supervisor

United Parcel Service, UPS
01.2017 - 10.2018
  • Reduced employee turnover through effective communication, training, and team-building initiatives.
  • Coordinated with upper management on strategic planning initiatives aimed at enhancing operational excellence.
  • Supervised daily operations to ensure adherence to safety protocols and regulatory compliance.

Hub Part Time Supervisor

United Parcel Service, UPS
10.2014 - 01.2017
  • Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Analyzed team performance and identified opportunities for additional training.

Education

Bachelor of Science - Business Administration

Colorado Technical University
Colorado Springs, CO
04.2024

Skills

  • Effective Communication
  • Personnel Accountability
  • Safety Procedures
  • Analytical Thinking
  • Relationship Building
  • Teamwork and Collaboration
  • Labor Relations Coordination
  • Personal Accountability

Accomplishments

    2019 Horizon Award Winner

    2021 DTS Graduate- Certified Trainer

    2021 Peer Award Winner- May 2021 Class

    2024 Cum Laude Graduate

    TDC Coordinator CFL

Timeline

Feeder On Road Manager

United Parcel Service, UPS
10.2022 - Current

Feeder Dispatch Manager

United Parcel Service, UPS
01.2020 - 10.2022

Feeder Dispatch Supervisor

United Parcel Service, UPS
10.2018 - 01.2020

Hub Supervisor

United Parcel Service, UPS
01.2017 - 10.2018

Hub Part Time Supervisor

United Parcel Service, UPS
10.2014 - 01.2017

Bachelor of Science - Business Administration

Colorado Technical University

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Casey Medlen