Casey Medlen
Clermont,FL
Summary
Dedicated and results driven Feeder On Road Manager, with a proven track record of optimizing operations and maximizing efficiency in the logistics industry. Graduating with honors earning a Bachelors Degree in Business Administration and backed by 10 years of experience in transportation and logistics, I've honed a diverse skill set encompassing business leadership, customer engagement, operations management, safety compliance and complex problem-solving. My focus on maintaining high-quality service delivery has enabled me to exceed expectations and foster positive working relationships with internal partners. Committed to continuous learning and professional growth, I aspire to further elevate my leadership role in transportation, contributing to organizational success while nurturing a collaborative and supportive work environment.
Overview
10
10
years of professional experience
Work History
Feeder On Road Manager
United Parcel Service, UPS
Orlando, United States
10.2022 - Current
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and new driver training.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Consistently achieved high levels of employee engagement in safety meetings, fostering an environment focused on continuous improvement.
- Researched and devised new safety initiatives and strategies to improve safety performance with Lytx Technologies.
- Drove results to reduce labor costs, reducing Average Paid Day and On property Over allowed by maximizing adherence to schedules.
Feeder Dispatch Manager
United Parcel Service, UPS
Orlando, United States
01.2020 - 10.2022
- Implemented advanced forecasting techniques to anticipate demand fluctuations, maintaining above average performance levels throughout the year, including peak.
- Monitored logistics performance and identified improvement opportunities.
- Successfully lead a dispatch operation that fully supported both Hub and Package operations.
- Onboarded multiple customers, including 5 different Amazon FC's and maintained great relationship with Top 100 customers within geographic area.
Feeder Dispatch Supervisor
United Parcel Service, UPS
Orlando, United States
10.2018 - 01.2020
- Streamlined dispatch processes, resulting in increased customer satisfaction.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Maintained adherence to dispatch communication and response protocols.
- Enhanced dispatch efficiency by streamlining communication processes between departments.
Hub Supervisor
United Parcel Service, UPS
Orlando, United States
01.2017 - 10.2018
- Reduced employee turnover through effective communication, training, and team-building initiatives.
- Coordinated with upper management on strategic planning initiatives aimed at enhancing operational excellence.
- Supervised daily operations to ensure adherence to safety protocols and regulatory compliance.
Hub Part Time Supervisor
United Parcel Service, UPS
Orlando, United States
10.2014 - 01.2017
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Analyzed team performance and identified opportunities for additional training.
Education
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO04.2024
Skills
- Effective Communication
- Personnel Accountability
- Safety Procedures
- Analytical Thinking
- Relationship Building
- Teamwork and Collaboration
- Labor Relations Coordination
- Personal Accountability
Accomplishments
2019 Horizon Award Winner
2021 DTS Graduate- Certified Trainer
2021 Peer Award Winner- May 2021 Class
2024 Cum Laude Graduate
TDC Coordinator CFL
Timeline
Feeder On Road Manager
United Parcel Service, UPS
10.2022 - Current
Feeder Dispatch Manager
United Parcel Service, UPS
01.2020 - 10.2022
Feeder Dispatch Supervisor
United Parcel Service, UPS
10.2018 - 01.2020
Hub Supervisor
United Parcel Service, UPS
01.2017 - 10.2018
Hub Part Time Supervisor
United Parcel Service, UPS
10.2014 - 01.2017
Bachelor of Science - Business Administration
Colorado Technical University