Casey Meyer
Houston,TX
Summary
Proven leader with a track record of enhancing team efficiency and customer satisfaction at Burger King. Excelled in multitasking and problem-solving, boosting operational smoothness. Skilled in cash handling and fostering teamwork, demonstrated through effective training and onboarding of new staff. Achieved significant improvements in workplace safety and customer service excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Member
Burger King
Houston TX
09.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Assisted customers in selecting merchandise best suited to needs.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Assistant Store Manager
Handi Stop
Houston TX
04.2020 - 07.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
Server
Applebee's
McAllen TX
04.2017 - 07.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
Apprentice Trainee
Rio Cool HVAC
McAllen TX
08.2018 - 03.2019
- Collaborated effectively with experienced professionals to complete projects efficiently and accurately.
- Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
- Kept work areas clean and organized.
- Boosted workplace safety through thorough knowledge of company policies and procedures.
- Achieved measurable progress in learning new skills through dedicated participation in all available training opportunities.
- Adhered to quality assurance, performance and compliance standards.
- Inspected completed projects to meet customer expectations.
- Assisted with post-construction cleanup and maintenance.
Education
Business Management Associates - Business
Lee College
Baytown, TXCulinary Arts - Basic Professional Chef
Lee College
Baytown, TX01.2024
GED - GED
TSTC
Harlingen, TX03.2010
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Clear Communication
- Collaboration and Teamwork
- Following Instructions
- Cash Handling
- Cleaning
- Flexible Schedule
- Leadership Qualities
- Workplace Safety
- Safety understanding
- Decision-making capabilities
- Creativity and Innovation
- Heavy Lifting
- Organizing Work Stations
- Facility Cleaning
- Multitasking
- Active Listening
- Multitasking Abilities
- Time Management
- Excellent Communication
- Analytical Thinking
- Relationship Building
- Team building
- Organizational Skills
- Decision-Making
- Reliability
- Team Leadership
- Self Motivation
- Interpersonal Skills
- Goal Setting
- Professionalism
- Customer Relationship Management
- Time management abilities
Accomplishments
I have completed my Serv Safe in Restaurant Management. I have advanced at the workplace with less than a year of experience to Assistant Manager by showing devotion and reliability to my company. I have completed 5 courses so far with no less than a B on my Business Management Associates Degree.
Certification
I have a MVAC certification on automotive refrigeration. I'm a certified basic chef. I'm certified in restaurant food management safety.
Timeline
Team Member
Burger King
09.2024 - Current
Assistant Store Manager
Handi Stop
04.2020 - 07.2021
Apprentice Trainee
Rio Cool HVAC
08.2018 - 03.2019
Server
Applebee's
04.2017 - 07.2018
Business Management Associates - Business
Lee College
Culinary Arts - Basic Professional Chef
Lee College
GED - GED
TSTC