Casey Moore
Crystal Lake,IL
Overview
28
28
years of professional experience
Work History
Key Account Manager
Framatech
Vernon Hills , IL
07.2024 - Current
- Managed key client relationships to ensure satisfaction and retention.
- Developed strategic account plans to drive business growth initiatives.
- Conducted market analysis to identify new business opportunities and trends.
- Facilitated regular meetings with clients to address concerns and updates.
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Established strong relationships with clients through regular communication and follow-up activities.
- Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
- Managed the relationship between internal teams and external customers.
- Maintained a deep understanding of client products and services in order to effectively promote them.
- Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
Regional Sales Mgr MRO Market
MAKITA POWER TOOLS
La Mirada, California
03.2011 - 07.2024
- Calling on O.E.M.'s and the End user in a 5 state region selling contractor grade power tools through distribution.
- My sales and account base have increased dramatically over the past 4 years (Account base is up 30% / Sales have increased 22%).
- Doing sales quotes and handling technical questions from customers is also part of my daily regimen.
- Managed regional sales team to drive product visibility and market presence.
- Developed and executed sales strategies to meet customer needs effectively.
- Coordinated training sessions for staff on product features and benefits.
- Collaborated with marketing teams on promotional campaigns for new product launches.
- Conducted regular performance evaluations to enhance team productivity and engagement.
- Developed strategies and plans for regional sales growth.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
- Analyzed regional market trends to discover new opportunities for growth.
- Established relationships with key accounts in the region through personal visits and phone calls.
- Identified opportunities for cross-selling and up-selling within existing customer base.
- Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
- Ensured compliance with company policies and procedures related to regional sales operations.
- Supervised sales strategy, training, team structure, and communication of regional sales program.
- Cultivated an environment that fostered teamwork among regional sales staff members.
- Negotiated contracts with distributors, vendors, retailers. in the region.
- Led, coached and developed employees to achieve sales goals.
- Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
Contractor Sales
MENARDS CORPORATION
Woodstock, US
04.2006 - 12.2020
- Responsible for sales and customer service to over 250 certified Illinois and Wisconsin construction contractors, and approximately 55 commercial accounts.
- Cold calling and plenty of phone work is also a part of my daily routine.
- Finding the best price from the various vendors is also part of my job, to insure that my contractors are able to give the best possible price to obtain as much work as possible.
- 2007 SALESMAN OF THE YEAR.
- 2007 CONTRACTOR SALESMAN OF THE DISTRICT
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Operated a variety of machinery and tools safely and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Established relationships with key clients to drive long-term partnerships.
- Conducted training sessions on new products and sales processes for staff.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Maintained accurate records of all transactions between customers and company representatives.
- Enhanced sales volume through skilled support to both new and inactive customers.
Regional Sales Manager
PEER CHAIN COMPANY
Waukegan, US
02.2008 - 03.2011
- Responsible for a Western region of fifteen states.
- Analyzed regional market trends to discover new opportunities for growth.
- Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
- Accompanying various rep groups and distributor personnel on scheduled trips and meetings.
- Product presentations and occasional training of distributor personnel are also welcomed accomplishments.
- Office priorities include generating quotes and price negotiating.
- When challenges occur, being a team player with an open mind for knowledge and growth are essential.
- 2010 OVERALL GROWTH SALES LEADER
- Monitored competitor activities and analyzed pricing trends in the region.
- Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
- Negotiated contracts with distributors, vendors, retailers. in the region.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Developed sales strategies to increase market share in designated regions.
- Managed key client relationships to enhance customer satisfaction and loyalty.
- Trained and mentored sales staff to improve performance and product knowledge.
- Coordinated regional sales campaigns to align with corporate objectives.
- Conducted regular performance reviews to assess team effectiveness and progress.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
Key Account Manager / Sales
TOWN AND COUNTRY DISTRIBUTORS
Itasca, US
01.1998 - 04.2006
- Manage the sale and distribution of 15 product lines including Miller Beer, soft drinks and bottled waters.
- Develop new account business through cold calls and telemarketing.
- Assess client's present and projected needs; present individualized sales presentations to accommodate product lines, market needs and quantity.
- Negotiate pricing and provide extensive follow up to secure client satisfaction and generate repeat business.
- RECIPIENT OF SALESPERSON OF THE YEAR AWARD (3).
- Developed strong relationships with clients to understand their needs and preferences.
- Conducted regular meetings with clients to review account performance and strategies.
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
- Established strong relationships with clients through regular communication and follow-up activities.
- Managed the relationship between internal teams and external customers.
- Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
- Sought out opportunities for upselling additional products or services to existing customers.
- Increased product sales through targeted marketing campaigns.
- Provided training sessions for customers on how best utilize the company's products or services.
- Coordinated with logistics and supply chain teams to ensure timely and accurate product delivery to key accounts.
- Managed the onboarding process for new key accounts, ensuring a smooth transition and immediate value realization.
- Facilitated training sessions for key accounts on product features, benefits, and best practices.
- Recruited, hired and trained new hires to optimize profitability.
Education
Associate Degree - Liberal Arts
HARPER UNIVERSITY
Palatine, IL, USSkills
- Direct sales and cold calling
- Microsoft Office applications
- Salesforce customer relationship management
- Sales and business growth
- OEM partnerships development
- Outside sales techniques
- Negotiation and sales management
- Key account management
- Marketing and branding strategies
Affiliations
2 Time All American Baseball Player
Timeline
Key Account Manager
Framatech
07.2024 - Current
Regional Sales Mgr MRO Market
MAKITA POWER TOOLS
03.2011 - 07.2024
Regional Sales Manager
PEER CHAIN COMPANY
02.2008 - 03.2011
Contractor Sales
MENARDS CORPORATION
04.2006 - 12.2020
Key Account Manager / Sales
TOWN AND COUNTRY DISTRIBUTORS
01.1998 - 04.2006
Associate Degree - Liberal Arts
HARPER UNIVERSITY