Casey Morgan
Lancaster,KY
Summary
Driven retail professional successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly individual familiar with customer service practices and sales principles.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Inbound Expert
Target
Lexington, Kentucky
07.2025 - Current
- Assisted in unloading trucks and stocking floor with merchandise.
- Maintained sales floor by stocking, organizing, and displaying items.
- Assisted customers in product selection and inquiries.
- Restocked shelves with products to maintain inventory levels and display standards.
Campus Store Team Member
Barnes & Noble College
Richmond, Kentucky
12.2023 - 10.2025
- Managed textbook rental desk, checking books in and out and verifying student accounts.
- Answered phone calls, redirected inquiries to managers and provided contact information for issues regarding orders.
- Pulled and prepared textbook and general store orders for pickup or shipment.
- Guided customers in navigation of our website, including assistance in placing orders and finding shipping information.
- Operated the cash wrap, checking out customers and providing price checks of items.
Community Service Volunteer
Richmond Pride
01.2025 - 05.2025
- Recognized with Best Overall Award for Community Service at 20th Annual NOVA Poster Showcase on May 6, 2025 at Eastern Kentucky University.
- Assisted in holding events to fundraise for the annual Richmond Pride Festival, held every June.
- Participated in creating awareness and advocacy for Richmond Pride and the LGBTQ+ community of Richmond as a whole.
- Prepared and showcased a detailed portfolio of the volunteer work completed.
Host/Busser
21c Museum Hotels
Lexington, Kentucky
06.2023 - 01.2025
- Greeted guests and utilized OpenTable software to seat guests and plan reservations.
- Answered phone calls, created reservations, and assisted in takeout orders.
- Quickly cleared, cleaned, and reset tables for guests in dining room.
- Washed and polished glassware, mugs, and silverware.
- Communicated with other staff about tables and necessary information pertaining to guest needs.
Education
Bachelor of Arts - English
Eastern Kentucky University
Richmond, KY 08.2024 - 04.2026
Skills
- POS systems
- Customer service
- Sales experience
- Inventory management
- Team collaboration
Volunteer Experience
Richmond Pride, Community Service Volunteer, 01/01/25, 05/31/25, Recognized with Best Overall Award for Community Service at 20th Annual NOVA Poster Showcase on 05/06/25 at Eastern Kentucky University., Assisted in holding events to fundraise for the annual Richmond Pride Festival, held every June., Participated in creating awareness and advocacy for Richmond Pride and the LGBTQ+ community of Richmond as a whole., Prepared and showcased a detailed portfolio of the volunteer work completed.
Timeline
Inbound Expert
Target
07.2025 - Current
Community Service Volunteer
Richmond Pride
01.2025 - 05.2025
Bachelor of Arts - English
Eastern Kentucky University
08.2024 - 04.2026
Campus Store Team Member
Barnes & Noble College
12.2023 - 10.2025
Host/Busser
21c Museum Hotels
06.2023 - 01.2025