Summary
Overview
Work History
Education
Skills
Websites
Languages
References
Timeline
Generic

Casey Noriega

Seattle,WA

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill paired with outstanding active listening and multitasking abilities.

Overview

9
9
years of professional experience

Work History

Behavioral Therapist

Kyo
Shoreline, WA
06.2023 - Current
  • Participated in regular team meetings with supervisors and other clinicians to discuss case progress.
  • Tracked client behavior by reviewing behavior incident reports and creating and adjusting behavior management plans.

Nanny/Babysitter

-
Seattle, WA
06.2015 - Current
  • Provided direct-care services for children of varying ages.
  • Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.

Server

Dennys
Seattle, WA
07.2021 - 02.2023
  • Completed a food handling certification and alcohol MAST course to ensure a safe and sanitary work environment.
  • Prioritized and organized tasks to efficiently accomplish customer service goals.

Hostess

Santa Fe Mexican Grill
Seattle, WA
03.2021 - 07.2021
  • Greeted 50-100 people a shift and worked with reservation information ensuring to communicate updates to guests via mobile device or in-person.

Education

Bachelor of Arts in Sociology -

Seattle Pacific University
06.2024

Skills

  • Team Development
  • Decision-Making
  • Positive and Constructive Feedback
  • Self-Management

Websites

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Behavioral Therapist

Kyo
06.2023 - Current

Server

Dennys
07.2021 - 02.2023

Hostess

Santa Fe Mexican Grill
03.2021 - 07.2021

Nanny/Babysitter

-
06.2015 - Current

Bachelor of Arts in Sociology -

Seattle Pacific University

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Casey Noriega