CASEY NORRIS
Riverview,FL
Summary
Extensive product knowledge in insurance policy and automotive maintenance. Proven ability to develop sales in new market areas. Experienced team building skills from the selection of talent through extensive training to project completion and goal attainment. Productive and efficient work habits with minimum supervision and an overall positive outlook. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
14
14
years of professional experience
Work History
Carwash Manager
- Hired as wash labor and within 9 months had progressed to store manager
- Managed full shift supervision from opening to closing including financials for the day
- Responsible for equipment maintenance, product tracking and ordering, daily operations, scheduling, local store marketing, customer service and satisfaction, sales projections as well as profit and loss reports
- Increased productivity and sales margin by 95% within a 6- month time frame with process restructuring and local marketing efforts
Automotive Technician
Express Oil & Tire Engineers
01.2022 - 02.2023
- Overseeing the customer experience from start to finish
- Product sales and descriptions Auto maintenance including oil, tires, fluids, overall performance standards for all makes and models of vehicles Training new hires for job requirements
Insurance Specialist
USAA
11.2011 - 01.2021
- Insurance sales for homeowners, automotive, umbrella and jewelry Licensed to sell in all 50 states up to 5 million in coverage Hosted Florida Homeowners Insurance Training Course for all new employees
Senior Specialist
Americas Oil Express and Carwash
12.2008 - 08.2011
Education
Interest in Business Management and Creative
Riverview High School
Riverview, FL2000
Skills
- Managing Appointments
- Performance Tracking and Evaluations
- Business Planning
- Sound Cues
- Complex Problem-Solving
Accomplishments
- Extra-Curricular Activities: 12/2006 - 04/2007 ~ Florida Home Partnership ~ Ruskin, FL Not For Profit Organization – Group Building Home Team Leader: Selected by group to lead and manage project from start to finish; successfully completed the building of eight single family homes in a total time frame of seven months
- Skills: Time Management, Task Distribution, Follow Up
- Scheduling, Communication Liaison between Contractors
- Laborers, Vendors, Government Agencies, and Group
- Members
Timeline
Automotive Technician
Express Oil & Tire Engineers
01.2022 - 02.2023
Insurance Specialist
USAA
11.2011 - 01.2021
Senior Specialist
Americas Oil Express and Carwash
12.2008 - 08.2011
Carwash Manager
Interest in Business Management and Creative
Riverview High School
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