Resourceful Service Technician known for high productivity and efficient task completion. Specialize in troubleshooting, preventive maintenance, and customer service, ensuring optimal operational functionality. Excel in time management, problem-solving, and adaptability, leveraging these skills to meet and exceed job expectations while maintaining high levels of client satisfaction.
Overview
8
8
years of professional experience
Work History
Service Technician
Middlesboro Coca-cola Bottling
Middleboro, KY
07.2017 - 10.2024
Conducted service appointments to diagnose and fix problems.
Completed scheduled appointments on time to drive quality service.
Maintained accurate records of service calls, repairs, and parts used.
Installed new systems according to manufacturer specifications.
Diagnosed problems and determined solutions for various customer issues.
Disassembled dysfunctional machinery to perform root cause analysis and repairs.
Performed onsite repair of equipment at customer locations.
Filled out work orders, repair logs and maintenance plans to document work completed.
Reconditioned and repaired machine systems and components to return to operation.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Construction Worker
Zumbrum Construction
Ewing, VA
05.2016 - 07.2017
Measured distances accurately using tape measures or laser measuring devices.
Ensured compliance with local codes regarding building regulations.
Performed demanding physical work over extended periods and modeled positive attitude.
Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
Utilized two-way radios and hand signals to coordinate communication between equipment operators.
Mixed concrete, mortar and other materials to prepare building material.
Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
Worked effectively in team environments to make the workplace more productive.