Casey Perry
Milton,United States
Summary
Professional and enthusiastic Waitress and bartender with several years of experience serving food in busy dining establishments. Experienced Bartender with extraordinary customer service skills and a motivated attitude. Bringing forth a motivated attitude and the ability to multitask and work well under pressure. Committed to adhering to health and safety standards, while serving as a helpful and positive team member. Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
6
6
years of professional experience
Work History
Bartender
The Villa Restaurant
Wayland, MA
07.2024 - Current
- Managed accurate bar tabs and processed cash and credit card transactions.
- Balanced daily registers and generated sales reports for management.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Monitored bar inventory and promptly restocked low items before depletion.
Waitress
Bistro 781
Waltham, MA
02.2022 - Current
- Memorized the menu and accurately answered customers' questions about menu items
- Multi-tasked efficiently to provide prompt and efficient service to all guests
- Resolved customer complaints in a timely and professional manner, resulting in repeat customers and referrals
Bartender
Ember
Harwich Port, MA
05.2024 - 08.2024
- Used conflict resolution techniques to diffuse tense situations and maintain a positive atmosphere
- Adjusted drink recipes to customers' preferences
- Exceeded customer service expectations by providing friendly and courteous service to all guests
- Provided bar staff with training and guidance, resulting in improved customer service standards
- Organized and inventoried bar supplies
Waitress
In a Pickle
Waltham, MA
04.2022 - 08.2023
- Maintained customer service satisfaction with timely manner
- Used cash registers and credit card machines to cash out customers
- Shared knowledge of menu items and flavors assisting customers in decisions
Waitress/Manager
The Goldenrod
York, Maine
05.2019 - 08.2021
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Trained Staff members
- Managed food resources and coordinated customer service
- Upheld a high standard of customer service
Education
Master of Science - Nursing
Regis College
Weston, MA05-2027
Bachelor of Science - Biology
Brandeis University
Waltham, MA05-2024
Skills
- Leadership Skills
- Teamwork Skills
- Communication Skills
- Ability to Multitask
- Customer Service
Timeline
Bartender
The Villa Restaurant
07.2024 - Current
Bartender
Ember
05.2024 - 08.2024
Waitress
In a Pickle
04.2022 - 08.2023
Waitress
Bistro 781
02.2022 - Current
Waitress/Manager
The Goldenrod
05.2019 - 08.2021
Master of Science - Nursing
Regis College
Bachelor of Science - Biology
Brandeis University
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