Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Casey Poland

Eastvale,CA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Assistant Florist

Norco High School Flower Shop
08.2022 - 06.2025
  • Enhanced customer satisfaction by creating visually appealing floral arrangements tailored to individual preferences.
  • Supported company growth by assisting in the planning and execution of promotional events such as workshops and demonstrations.
  • Boosted sales by providing exceptional customer service and product knowledge to clients.
  • Successfully executed large-scale projects such as corporate events or holiday displays while adhering to strict deadlines.
  • Contributed to a positive work atmosphere by maintaining open communication channels with colleagues, supervisors, and customers alike.
  • Ensured quality control by properly caring for flowers, plants, and other merchandise according to industry standards.
  • Managed incoming orders for both walk-in customers and online platforms, ensuring timely completion and delivery of requested products.
  • Maintained cleanliness throughout the workspace to create an inviting environment for both employees and patrons alike.
  • Assisted head florist in designing and preparing custom bouquets for weddings, events, and special occasions.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Provided customers with care directions for flower arrangements.
  • Utilized floral design techniques to craft unique floral arrangements.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
  • Recommended appropriate floral arrangements to match theme of anniversaries, weddings and funerals.
  • Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Researched latest design trends, colors, and vendor products for use in new pieces.

Community Service Volunteer

Norco Rodeo Commmity
08.2021 - 06.2025
  • Maintained clean facilities to better serve program needs.
  • Exhibited excellent communications and customer service relations skills.
  • Assisted in planning and executing fundraising events to raise vital funds for community programs.
  • Strengthened community bonds by organizing social events that brought diverse groups together.
  • Promoted physical activity and health, leading by example and participating in community sports leagues.

Teacher's Assistant

Norco High School
08.2023 - 08.2024
  • Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
  • Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
  • Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.

Education

High School Diploma -

Norco High School
Norco, CA
05-2029

Skills

  • Patience and empathy
  • Ensuring hygiene standards
  • Courteous phone handling
  • Customer-focused service
  • Effective team collaboration
  • Customer engagement
  • Problem-solving
  • Time management

Certification

  • Tier 2 Performance-based Certification, AgAlign - June,2025

Languages

English
Professional Working

Timeline

Teacher's Assistant

Norco High School
08.2023 - 08.2024

Assistant Florist

Norco High School Flower Shop
08.2022 - 06.2025

Community Service Volunteer

Norco Rodeo Commmity
08.2021 - 06.2025

High School Diploma -

Norco High School

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