Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Casey Porter

Casey Porter

Gulf Breeze,FL

Summary

Have tremendous amount of experience with social services type of work in various fields. I worked with adult costumers who has one or more disabilities. I work mainly with Deaf and Hard of Hearing individuals because I am Deaf myself and I communicate using ASL/speak with lip reading. I have a passion with detailing type of work and was hoping to find something available. Authorized to work in the US for any employer.

Overview

15
15
years of professional experience

Work History

Delivery Driver

DoorDash/Postmates
02.2019 - Current
  • I deliver food and items from merchants to customer
  • I’m currently the top delivery driver
  • Always bring customers order on time and remain positive attitude in times of pressure

Delivery Driver

Gulf Coast Rental Co
04.2021 - 07.2021
  • I deliver beach rental equipment to the tourists in Orange Beach and Gulf Shores
  • I also clean them after each pick up
  • Whenever I do not deliver then I do detailing work on their Slingshot cars, Jeeps, and golf carts

Program Specialist

NorCal services for Deaf and Hard of Hearing
06.2017 - 01.2021
  • My position is funded by the Department of Vocational Rehabilitation in Sacramento, CA
  • As a teacher, I worked full time, teaching adult participants between the age of18-65 years old how to thrive with their communication skills
  • It is more of literacy and ASL (American Sign Language)
  • My job duties involve other things besides teaching such as grading assignments and exit reviews, write monthly reports to the state on each participant's development, facilitate the one and one sessions, daily case note reports on day’s event concerning each participant, update attendance and keep track of one’s participation, attend quarterly department meetings, participate any required trainings, and develop and/or modify curriculums
  • I have several other roles that I was responsible for while I was a Program Specialist under the same organization are (all3 roles were paid as overtime):
  • 1
  • Job Coach- I coach participants with their daily work duties at their employments
  • That was nightly position and was paid overtime for that position
  • It includes reports, case notes, and facilitate communication between the costumers and their employers
  • 2
  • Deaf Coach- I do home visits with families who has Deaf or Hard of Hearing babies and toddlers (some has additional disabilities) for sessions to teach ASL and some culture exposure
  • 3
  • ASL Instructor- I teach community ASL classes covering ASL #1 and ASL #2
  • Prior to Program Specialist, I had several positions and was promoted4 times in almost4 years
  • These positions I once held prior Program Specialist under the same organization are:
  • 1
  • I started as Job Coach from June through August2017
  • 2
  • I applied for another position called Employment Specialist working side by side with EDD (Employment Development Department) from August2017 to July2018
  • 3
  • Another department was hiring and I took the opportunity to work as a client advocate for our Client Advocacy Department from July2018 to February2019 when my former wife who worked for same organization was promoted to supervisor for the Client Advocacy Department
  • I was transferred to Program Specialist in February2019 to January2021

Job Developer

Impact Job Development Service
01.2015 - 05.2016
  • Assist Deaf consumers working with Department of Vocational Rehabilitation under contract to develop a resume, job profiling, etc
  • Until they obtain a Career

Senior Pastor

Grace Deaf Church
01.2010 - 06.2015
  • I led a Deaf congregation for5 years giving sermons every Sundays and hosted weekly Bible study
  • I put in hundreds of sermons on YouTube

Education

Bachelors - Engineering Mechanics

Southern New Hampshire University
Hooksett, NH

High school diploma - undefined

Oshkosh North High School
Oshkosh, WI
06.1999

Skills

  • Workforce Development (2 years)
  • Case Management
  • Curriculum Development (3 years)
  • American Sign Language (10 years)
  • Social Work (4 years)
  • Developmental Disabilities Experience (4 years)
  • Interviewing
  • Teaching (3 years)
  • Classroom Management (3 years)
  • Tutoring (3 years)
  • Crisis Intervention (4 years)
  • Detailing (2 years)
  • Delivery driver experience (4 years)
  • Autism Experience (Less than1 year)

Languages

English - Fluent
American Sign Language - Expert

Timeline

Delivery Driver

Gulf Coast Rental Co
04.2021 - 07.2021

Delivery Driver

DoorDash/Postmates
02.2019 - Current

Program Specialist

NorCal services for Deaf and Hard of Hearing
06.2017 - 01.2021

Job Developer

Impact Job Development Service
01.2015 - 05.2016

Senior Pastor

Grace Deaf Church
01.2010 - 06.2015

High school diploma - undefined

Oshkosh North High School

Bachelors - Engineering Mechanics

Southern New Hampshire University

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Casey Porter