Edward Palacios- Herrera
Clinton,USA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon Flex
Fayetteville, NC
04.2024 - 06.2025
- Delivered packages efficiently while adhering to time-sensitive schedules.
- Ensured accurate order fulfillment through thorough verification of delivery items.
- Maintained vehicle cleanliness and operational safety standards consistently.
- Navigated routes effectively using GPS systems to optimize delivery times.
- - Maintained vehicle logs, performed daily inspections, and reported maintenance needs to ensure compliance with DOT regulations.
- - Provided exceptional customer service by handling inquiries, obtaining signatures, and resolving delivery issues on-site.
Landscaper
Faircloth Maintenance
Clinton, NC
08.2024 - 10.2024
Epoxy Floor Installer
Carolina coastal
Wilmington, NC
01.2024 - 07.2024
Server
Camino Real Restaurant
Wallace, NC
04.2021 - 05.2024
Warehouse Associate
ADUSA
Dunn, NC
06.2023 - 03.2024
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Conducted quality checks on incoming shipments to ensure product integrity.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to optimize packing stations, improving workflow efficiency and meeting tight deadlines during peak seasons.- Handled hazardous materials and fragile items with care, adhering to OSHA safety protocols and company guidelines.- Assisted in loading and unloading trucks, verifying shipments against manifests for accuracy.
- Trained new associates on safety protocols and operational procedures.
Cashier/Customer Service
Chapel Hill Subway Group, LLC
Wallace, NC
12.2022 - 08.2023
Food Runner
Mad Boar Restaurant
Wallace, NC
10.2020 - 04.2021
Cashier
Piggly Wiggly
Wallace, NC
04.2020 - 12.2020
Education
Associate's degree - Computer Science
Cape Fear Community College
Wilmington, NC12.2025
High school diploma - undefined
Wallace-Rose Hill High School
Teachey, NC01.2023
Skills
**Customer Service & Hospitality**
- Customer service (8 years), guest relations, front desk, host/hostess, complaint handling
- High-end & retail sales, inside/wireless sales, product demonstrations, negotiation
- Cash handling, POS systems, cashiering, retail math (4 years)
- Phone etiquette, call center experience, bilingual (English/Spanish 10 years)
**Food Service & Culinary**
- Food preparation, baking (6 years), food handling & safety (6 years), sanitation
- Restaurant experience (6 years), bussing (5 years), bartending, catering (2 years)
- Kitchen operations, order entry, merchandising
**Warehouse, Delivery & Logistics**
- Warehouse operations, order picking/packing/fulfillment, shipping & receiving
- Delivery driver (1 years), van/passenger vehicle, GPS navigation, safe driving, valid driver’s license (clean record)
- Forklift, pallet jack, load/unload, heavy lifting (70–100 lbs), materials handling
**Caregiving & Senior Services**
- Caregiving & home care (5 years), assisting with ADLs, patient care & observation
- Senior care, patience, compassion, medication reminders
**Maintenance, Cleaning & Trades**
- Industrial/residential/commercial cleaning (10 years), janitorial, custodial
- Landscaping, lawn care, tree care/trimming, groundskeeping
- Handyman, carpentry, residential painting, appliance & automotive repair
- Construction (3 years), power/hand tools, facilities maintenance
**Technical & Computer Skills**
- Microsoft Office (Word, Outlook), Windows, computer literacy, typing, data entry
- Graphic design, JavaScript, basic AI/computer science knowledge
**General & Soft Skills**
- Attention to detail, time management, organizational skills, leadership, training & development
- Works well independently or in teams, fast learner, reliable attendance, strong work ethic
Certification
- Driver's License
- First Aid Certification
- Non-CDL Class C
Languages
Multilingual
Spanish - Fluent
English - Fluent
Timeline
Landscaper
Faircloth Maintenance
08.2024 - 10.2024
Delivery Driver
Amazon Flex
04.2024 - 06.2025
Epoxy Floor Installer
Carolina coastal
01.2024 - 07.2024
Warehouse Associate
ADUSA
06.2023 - 03.2024
Cashier/Customer Service
Chapel Hill Subway Group, LLC
12.2022 - 08.2023
Server
Camino Real Restaurant
04.2021 - 05.2024
Food Runner
Mad Boar Restaurant
10.2020 - 04.2021
Cashier
Piggly Wiggly
04.2020 - 12.2020
Associate's degree - Computer Science
Cape Fear Community College
High school diploma - undefined
Wallace-Rose Hill High School