Marta Lee
Kenaj
Summary
Achieved operational efficiency by effectively managing front-line reception and back-office support. Enhanced organizational productivity by serving as a valued resource across various functions. Delivered precise and accurate communication, demonstrating a commitment to detail. Managed multiple priorities through independent action and teamwork. Responded to changes with a balanced approach, maintaining decisiveness and flexibility. Improved daily operations through strategic initiatives that increased organizational efficiencies. Provided outstanding customer service to both internal and external customers.
Hardworking employee enthusiastic about learning different field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Delivery Driver
Doordash/ Spark
10.2019 - Current
- Delivered orders efficiently, ensuring timely arrivals and customer satisfaction.
- Navigated optimized routes using GPS technology to minimize delays.
- Communicated effectively with customers regarding order status and changes.
- Handled cash transactions and electronic payments accurately during deliveries.
CDL Delivery Driver
Spenards Builders
03.2025 - 07.2025
- Delivered building materials to job sites, ensuring timely and accurate shipments.
- Operated various delivery vehicles, maintaining compliance with safety regulations and company policies.
- Conducted pre-trip vehicle inspections to ensure operational readiness and safety standards.
- Collaborated with warehouse staff to streamline loading processes for efficient deliveries.
Delivery Courier
Canna Connection
10.2021 - 03.2024
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Managed route planning to optimize delivery times and reduce fuel costs.
- Maintained accurate records of deliveries, ensuring compliance with company policies.
- Trained new couriers on best practices for package handling and customer service.
Commercial Fishing Vessel Deckhand
Self Employed Services
04.2017 - 09.2023
- Operated and maintained fishing gear to ensure optimal catch efficiency.
- Assisted in navigating vessel routes while adhering to safety protocols.
- Collaborated with crew to prepare and process daily catches for market distribution.
- Monitored weather conditions and sea states to ensure safe operations.
Manager on Duty of Marijuana Grow
Shackleford Investments
09.2022 - 04.2023
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Coordinated staff schedules, optimizing workforce efficiency during peak hours.
- Trained and mentored new employees on operational protocols and customer service standards.
- Resolved customer complaints promptly, enhancing overall guest satisfaction levels.
Cook
Bobbys Downtown
11.2018 - 12.2019
- Prepared diverse menu items ensuring consistency and quality in presentation.
- Maintained high standards of food safety and sanitation practices in kitchen operations.
- Collaborated with kitchen staff to streamline meal preparation processes and improve efficiency.
- Trained new cooks on kitchen protocols, equipment usage, and best practices for food preparation.
Seasonal Fish Processor
Resurrection Bay Seafoods
01.2016 - 10.2016
- Achieved efficient seafood case preparation and grading through meticulous attention to detail. Delivered high-quality gutting and filleting of halibut, Pacific cod, salmon, and rockfish. Optimized freezer organization to support timely case preparation for daily operations.
Lube Detailer
Roger’s Car Wash
02.2015 - 01.2016
- Cleaned external areas of vehicles using hand tools and brushes. Operated washing equipment to maintain high standards of cleanliness. Vacuumed, shampooed, and applied air fresheners to enhance vehicle interiors.
Line Cook
Bird Bowl
01.2010 - 01.2012
- Achieved timely and accurate order fulfillment as a line cook, contributing to overall kitchen productivity. Supported cleaning and setup efforts, enhancing team performance and operational readiness.
Hostess/Server
Bennigans
01.2006 - 01.2009
- Achieved high levels of guest satisfaction through effective multitasking and professional service. Streamlined money handling processes to minimize errors. Fostered teamwork by coordinating with staff to meet operational goals. Increased revenue by suggesting menu enhancements and upselling items.
Manager
Bakers Dozen
01.2005 - 01.2007
- Achieved high customer satisfaction by optimizing employee training and adherence to conduct standards across three locations. Streamlined order delivery processes to enhance service efficiency and reliability.
Sales Associate to Assistant Manager
Norman Brothers Produce
01.1997 - 01.2004
- Achieved accurate sales and inventory records through diligent management of stock and cashier functions. Enhanced team performance by delivering effective training and support. Contributed to a clean and organized workspace, fostering operational efficiency.
Education
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Florida Career College
Miami, Flundefined
Ashford University
Skills
- Cooking
- Customer service
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Frying
- Cooking techniques
- Knife skills
- Sanitation
- Supply restocking
- Surface cleaning
- Hospitality and service industry background
- Food presentation
- Kitchen equipment operation and maintenance
- Sanitation practices
- Grilling
- Contamination prevention
- Food waste reduction
- Performance improvement
- Food plating and presentation
- Portion control
- Food plating
- Food handler certification
- Hospitality service expertise
- Order verification
- Grilling expertise
- Beautiful presentation of food
- Sauce making
- Ingredients measuring
- Plating and presentation
- Allergen awareness
- Culinary creativity
- Effective planner
- Event catering
- Recipes and menu planning
- Ingredient selection
- Order delivery practices
- Food presentation talent
- Menu planning
- Food pairing
- Fine dining
- Recipe development
- Operations management
- Food photography
- Problem-solving
- Time management
- Attention to detail
- Ingredient knowledge
- Team collaboration
- Health and safety compliance
- Staff training
- Stock management
- Quality assurance and control
- High volume production capability
- Safe driving practices
- Loading and unloading proficiency
- Effective communication
- Forklift operation experience
- Adaptability to weather conditions
- Defensive driving techniques
- Accident prevention strategies
- Vehicle inspection
- Fuel-efficient driving
- Physical stamina and strength
- Logbook maintenance
- GPS navigation systems
- Hazardous materials handling
- Freight documentation
- DOT regulations compliance
- Emergency response readiness
- Basic mechanical aptitude
- Problem-solving capacity
- Commercial vehicle operation
- Positive attitude
- Teamwork and collaboration
- Product merchandising
- Patience and empathy
- Customer education
- Product knowledge expertise
- Restocking inventory
- Discussing cannabis
- Cleanliness and hygiene
- Sales proficiency
- Packaging products
- Counting money
- Maintaining security
- Regulatory compliance
- Building rapport
- Loss prevention
- Key holder
- Promotions and discounts
- Rolling joints
- Maintaining confidentiality
- POS system operation
- Dispensary security
- Production leadership
- Online order management
- Cash handling experience
- THC & CBD products
- Cannabis strain identification
- Preparing packages
- Loyalty promotion
- Changing out tills
- Point-of-sale system
- Edibles upselling
- Weighing products
Languages
Spanish
Native or Bilingual
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
TWIC
NSTC
FORKLIFT CERTIFIED
MHP#41371
Timeline
CDL Delivery Driver
Spenards Builders
03.2025 - 07.2025
Manager on Duty of Marijuana Grow
Shackleford Investments
09.2022 - 04.2023
Delivery Courier
Canna Connection
10.2021 - 03.2024
Delivery Driver
Doordash/ Spark
10.2019 - Current
Cook
Bobbys Downtown
11.2018 - 12.2019
Commercial Fishing Vessel Deckhand
Self Employed Services
04.2017 - 09.2023
Seasonal Fish Processor
Resurrection Bay Seafoods
01.2016 - 10.2016
Lube Detailer
Roger’s Car Wash
02.2015 - 01.2016
Line Cook
Bird Bowl
01.2010 - 01.2012
Hostess/Server
Bennigans
01.2006 - 01.2009
Manager
Bakers Dozen
01.2005 - 01.2007
Sales Associate to Assistant Manager
Norman Brothers Produce
01.1997 - 01.2004
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Florida Career College
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Ashford University