Casey Reese
Atlanta,GA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Flight Attendant
Delta Air Lines
01.2023 - Current
- Interact with customers by creating a welcoming and caring environment
- Clearly explain and demonstrate safety and emergency procedures to customers
- Proactively respond to customers' requests and mitigate concerns pertaining to delays and connections
- Communicate information pertinent to flight via clear, concise announcements
Event Planner
Soirees
01.2014 - 01.2023
- Coordinated all aspects of event logistics and operations
- Established working relationships with clients by organizing various events
- Conducted various workshops on event planning and design for local college students
- Mentored employed interns during on-the-job and office training
- Assisted employed interns with résumé development and interviewing to secure future employment
Flight Attendant
United Airlines
06.2016 - 06.2018
- Clearly explained and demonstrated safety and emergency procedures to customers
- Greeted passengers and delivered onboard announcements
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order
- Attended trainings in customer service, conflict resolution, new service standards, and updated safety procedures
Education
Bachelor of Arts - Communication Studies
The University of Tennessee
Knoxville, TN12.2013
Skills
- Safety procedures
- Attention to detail
- Crew coordination
- Conflict mediation
- Public speaking
- Multitasking and organization
- Program management
Timeline
Flight Attendant
Delta Air Lines
01.2023 - Current
Flight Attendant
United Airlines
06.2016 - 06.2018
Event Planner
Soirees
01.2014 - 01.2023
Bachelor of Arts - Communication Studies
The University of Tennessee
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