Casey Roach
Denison,TX
Summary
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
1
1
Certification
Work History
Assistant Manager
Lone Star By Caseys
- Assisted in the management of daily operations
- Supervised and trained a team of many employees
- Conducted regular inventory checks
- Resolved customer complaints or concerns promptly
- Assumed managerial responsibilities in the absence of the manager
- Created training materials for new hires
- Developed employee schedules
- Assisted in the onboarding of new employees
Customer Service Representative
Circle K
- Greeted customers
- Resolved customer issues
- Operated the cash register
Pharmacy Help Desk Agent
Dialog Direct
- I assisted pharmacies and doctor offices with prior authorizations and prescriptions that will not process
Cashier
Love's Travel Stop
- Keeping store, bathroom and showers clean
- Keep roller grill up
- Make fresh coffee
Education
High school or equivalent -
Pine Tree High School
Longview, TX12.2002
Skills
- Effective Issue Resolution
- Retail Sales Expertise
- Adaptable Learner
- Workforce Shift Coordination
- Service Excellence
- Facility Hygiene Maintenance
- Proficient in Assistant Manager Roles
Certification
Driver's License
Timeline
Assistant Manager
Lone Star By Caseys
Customer Service Representative
Circle K
Pharmacy Help Desk Agent
Dialog Direct
Cashier
Love's Travel Stop
High school or equivalent -
Pine Tree High School
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