Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Kendale Moore

Huntsville

Summary

Dynamic professional with a proven track record at Circle K, adept in customer engagement and financial transaction oversight. Excelled in fostering team collaboration and enhancing customer satisfaction through analytical decision-making. Demonstrated expertise in network issue resolution, achieving significant improvements in operational efficiency.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Circle K
05.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Tier 1 Technical Support Representative

Shipt
05.2022 - 05.2023
  • Conducted comprehensive diagnostic tests to pinpoint underlying causes of reported issues.
  • Reduced call resolution time by effectively troubleshooting software and hardware problems.
  • Managed multiple priorities simultaneously while maintaining focus on delivering exceptional customer service.
  • Collaborated with teammates to identify recurring issues and develop long-term solutions.

Assistant Teacher

Rosebud CDC
05.2019 - 01.2022
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.

Education

Associate of Science - Information Technology

Georgia Gwinnett College
Lawrenceville, GA
01-2016

Skills

  • Customer Engagement

  • Network Issue Resolution

  • Proficient in Work Collaboration

  • Financial Transaction Oversight

  • Virtual Technical Assistance

  • Analytical Decision-Making

  • Effective Issue Resolution

Languages

Spanish
Elementary

Timeline

Assistant Manager

Circle K
05.2023 - Current

Tier 1 Technical Support Representative

Shipt
05.2022 - 05.2023

Assistant Teacher

Rosebud CDC
05.2019 - 01.2022

Associate of Science - Information Technology

Georgia Gwinnett College

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Kendale Moore