Casey Rowell
Mobile,AL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Lead Case Manager
Horne
03.2023 - Current
- Leads a team of 14 case managers in implementing programs for CDBG (community development block program)
- Handles case assignments, service plans, reviews case progress and determines case closure.
- Maintained HUD standards for construction.
- Provide up to date standards for HUD housing development.
Independent Insurance Adjuster
Eberls Claim Service/ CNC Catastrophe
09.2021 - 12.2022
- Conducted thorough investigations of insurance claims, including interviews with claimants and witnesses.
- Prepared detailed reports summarizing findings from investigations and outlining recommended resolutions.
- Negotiated settlements between claimants and insurance companies while ensuring fairness for all parties involved.
Sales Service Representative
Cintas
07.2020 - 07.2021
- Assisted customers with product selection, order placement, billing inquiries, and other sales related issues.
- Developed strong relationships with customers through active listening and problem solving techniques.
- Followed up with clients regularly regarding their usage of our products and services.
Account Manager/Safety Specialist
Ritz Safety
10.2018 - 04.2020
- Conducted safety inspections of workplace, identified hazards and provided corrective action recommendations.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Generated leads through cold calling activities.
RN Case Manager
LHC Group
04.2018 - 11.2018
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Maintained accurate case records and documentation according to agency guidelines.
Nurse Clinical Specialist
Phillips
10.2016 - 10.2017
- Demonstrated clinical knowledge, expertise and proper usage of intravascular ultrasound devices.
- Assessed patient needs and developed individualized care plans.
- Provided guidance and mentorship to nursing staff in the clinical setting.
Education
Bachelor of Science - Nursing
University of Mobile
Mobile, ALSkills
- Customer Service
- Employee Management
- Claims Adjustments
- Claims Evaluations
- HUD standards
Acquired State Adjuster Licences
- Alabama
- Arkansas
- Georgia
- Florida
- Michigan
- Mississippi
- North Carolina
- Oklahoma
- South Carolina
- Texas
Timeline
Lead Case Manager
Horne
03.2023 - Current
Independent Insurance Adjuster
Eberls Claim Service/ CNC Catastrophe
09.2021 - 12.2022
Sales Service Representative
Cintas
07.2020 - 07.2021
Account Manager/Safety Specialist
Ritz Safety
10.2018 - 04.2020
RN Case Manager
LHC Group
04.2018 - 11.2018
Nurse Clinical Specialist
Phillips
10.2016 - 10.2017
Bachelor of Science - Nursing
University of Mobile
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