Casey Sanford

• Provided training and guidance to new team members on remittance processing systems, contributing to their successful integration into the team.
• Created and revised existing training materials for overnight positions.
• Adjusted team assignments to ensure efficient workflow management.
• Supported management by processing invoices and documents with consistent on-time delivery.

• Balanced multiple priorities simultaneously while maintaining focus on achieving individual targets as well as contributing towards team goals.
• Trained new employees, sharing valuable knowledge and best practices for efficient remittance processing.
• Managed workload effectively under tight deadlines, ensuring all tasks were completed accurately and on time.

• Balanced multiple priorities simultaneously while maintaining focus on achieving individual targets as well as contributing towards team goals.
• Handled sensitive customer information with discretion, maintaining confidentiality throughout the payment process.
• Managed workload effectively under tight deadlines, ensuring all tasks were completed accurately and on time.

• Managed high-volume transactions during peak periods while maintaining exceptional attention to detail and an unwavering commitment to quality control.

Processing all incoming mail, including but not limited to tracking, opening, imaging, correcting, and packaging.

• Providing customer service to all internal and external guests while maintaining a multi-million dollar vault with accuracy
• This position requires me to follow all state regulations including but not limited to keeping a valid Wyandotte gaming license

• Maintained a multi-task environment within a ten figure vault, responsible for verifying all ATM accountability, processed multiple banking deposits for different companies

• Maintained a multi-task environment within a seven figure vault while following state and government regulations including but not limited to possessing a Missouri gaming license
• Prepared and verified all funds, created and accepted deposits, assisted in casino pay outs, and maintained a daily log of all cash flow transaction within my assigned banking area
• Drop, verify and fill the redemption machines on the casino floor in a timely manner
• Assisted in the training of new hires and management; I also completed a number of various special tasks and duties as assigned by management

• Performed daily register balancing
• Completed daily data entry in order to balance and verify cashier and customer service variances
• Counted, separated, and sorted a large volume of cash, checks, coupons, bankcards, and other various company promotional items
• Worked alongside loss prevention to help audit and prevent theft on a daily basis
• Maintained and communicated with corporate on all layaway and hold transactions
• Ensured there was the correct denomination of currency ordered and deposited on a daily basis
• Helped with a multi line store phone system, and collected all in store misc funds
• Opened the store, completed reconciliation reports, and completed a number of important cash office functions