Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey S Black

Farmingdale

Summary

Dynamic professional with a proven track record in retail management at AT&T Mobility, excelling in sales and customer satisfaction. Skilled in problem resolution and digital marketing, I consistently drive results and foster strong relationships. Achieved top performance metrics while leading teams and enhancing operational excellence. Proficient in MS Office and effective communication.

Overview

23
23
years of professional experience

Work History

Independent Fashion Reseller

Self-Employed
Farmingdale
01.2022 - Current
  • Curate and Resell high-demand sneakers and street wear through platforms such as StockX, GOAT and Ebay.
  • Conduct market researchto identify trending products, analyze price fluctuations, and forecast resale value.
  • Manage inventory, pricing strategy, and order fullfillment maintaining over 98% customer satisfaction ratings.
  • Develop and maintain supplier relationships, and negotiate product sourcing at competitive prices.
  • Promote listings using targeted digital marketing tactics accross Instagram, TikTok and marketplace platforms

Store Manager

AT&T Mobility, Inc.
Eatontown
10.2010 - 11.2016
  • Supervised up to 10 employees including sales and support representatives
  • Drove sales against a quota in multiple areas and metrics
  • Maintained district leading operational numbers
  • Improved customer experience month over month
  • Achievements: "Top Gun" winner for audit score and monthly sales achievements.

Assistant Store Manager

AT&T Mobility, Inc.
Qakhurst
12.2005 - 09.2010
  • Responsible for store's daily, weekly, and monthly operational duties
  • Received praise for my ability to coach, motivate, and drive sales
  • Had excellent customer experience scores and taught behaviors to employees
  • Worked with local businesses outside of store to bring in more business
  • Achievements: Maintained high audit scores, multiple "Top Gun" winner, completed AT&T's comprehensive management training.

Retail Sales Representative / Key Holder

T-Mobile USA, Inc.
Hillsborough
09.2002 - 10.2005
  • Opened and closed location as a key holder
  • Practiced proper cash management and operational excellence
  • Overachieved in sales and drove business sales
  • Provided customers and extraordinary experience and had many referrals
  • Achievements: Customer Service Excellence, "Get More Commitment", Sales Excellence.

Education

High School Diploma -

Jamaica College
Kingston, Jamaica
07-1990

Skills

  • MS Office
  • Interpersonal skills
  • Problem resolution skills
  • Communications skills

Timeline

Independent Fashion Reseller

Self-Employed
01.2022 - Current

Store Manager

AT&T Mobility, Inc.
10.2010 - 11.2016

Assistant Store Manager

AT&T Mobility, Inc.
12.2005 - 09.2010

Retail Sales Representative / Key Holder

T-Mobile USA, Inc.
09.2002 - 10.2005

High School Diploma -

Jamaica College

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