Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Casey Schairer-Flores

Frederick,Md

Summary

Highly motivated individual looking to leverage strong interpersonal skills in order to help build a career as a Peer Recovery Coach. Possesses natural empathy and understanding, without judgment or bias, for those suffering from mental illness, addictions, and other psychological challenges.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Manager

Mountaindale Convenience Store
10.2018 - Current
  • Managed and motivated approximately 20 employees to be productive and engaged in work.
  • Was able to accomplish multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Server

Cracker Barrel Restaurant
05.2014 - 09.2018
  • Resolved customer complaints promptly and professionally to maintain a positive reputation.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Manager, Stylist

Hair Cuttery
04.2004 - 09.2014
    • Managed and motivated employees to be productive and engaged in work.
    • Accomplished multiple tasks within established timeframes.
    • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
    • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.

Education

Peer Recovery Coach Specialist - Certification

Frederick Community College
Frederick, MD
04.2024

COSMETOLOGY LICENSE - Cosmetology

Award Beauty School
Hagerstown, MD
04.2004

High School Diploma -

Quince Orchard High School
Gaithersburg, MD
06.1994

Skills

Excellent interpersonal and communication skills

Strong problem solving & decision making capability

Knowledgeable of local resources

Compassionate & understanding demeanor

  • Boundary Setting
  • Rapport Building

Certification

  • Peer Recovery Coach Training - 2/12/2024
  • Suicide Prevention 2/20/2024
  • Ethical Foundations for Peer Recovery 3/1/2024
  • Business Communication 3/8/2024
  • Safe Alcohol Services,S.A.S exp.11/18/ 2027

Timeline

Manager

Mountaindale Convenience Store
10.2018 - Current

Server

Cracker Barrel Restaurant
05.2014 - 09.2018

Manager, Stylist

Hair Cuttery
04.2004 - 09.2014

Peer Recovery Coach Specialist - Certification

Frederick Community College

COSMETOLOGY LICENSE - Cosmetology

Award Beauty School

High School Diploma -

Quince Orchard High School

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Casey Schairer-Flores