Casey Thomas
Cypress,TX
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Overview
12
12
years of professional experience
Work History
Regional Inside Sales
TEC Sales
Houston, TX
05.2021 - Current
- Managed and motivated inside sales team to enhance performance and exceed monthly sales objectives.
- Developed comprehensive training initiatives for new hires, fostering effective team integration.
- Designed targeted sales strategies to enhance revenue growth and foster customer engagement.
- Streamlined communication channels between sales, marketing, and customer service to improve interdepartmental collaboration.
- Guided team members in implementing best practices for client relationship management and upselling strategies.
- Enhanced sales forecasting accuracy and metric tracking by refining reporting processes with CRM tools.
- Identified and assessed market trends and competitor actions to inform strategic planning and enhance competitive positioning.
- Leveraged market research data to identify client needs and design customized solutions.
- Facilitated support for a multi-state territory, enhancing collaboration among 15 technical sales professionals in the field.
- Coordinated sales support activities for outside sales team and distribution partners, focusing on quote generation and project management efficiency.
- Facilitated connections between manufacturers and end users, contractors, and engineering firms to enhance product accessibility.
Business Development Manager
Colwell Electric
Houston, TX
04.2019 - 02.2021
- Identified market trends and customer needs to inform product development strategies.
- Implemented CRM systems to streamline client interactions and improve data accuracy.
- Negotiated contracts with suppliers and clients, ensuring favorable terms for company interests.
- Analyzed sales performance metrics to optimize strategies and improve overall results.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Achieved successful development of electrical preventative maintenance strategies, enhancing safety training execution.
- Negotiated vendor contracts, resulting in improved compliance with NFPA 70E and 70B standards. Established a multi-year agreement that strengthened NFPA and OSHA compliance across commercial and industrial facilities.
- Managed the residential service department, ensuring efficient operations and service delivery.
Business Development Manager
HSI Electrical Contractors
Houston, TX
09.2017 - 04.2019
- Identified and engaged with key stakeholders to drive collaborative efforts aimed at increasing revenue.
- Evaluated emerging market trends and customer preferences to shape effective product development strategies.
- Engaged with industry professionals to enhance brand visibility and promote product offerings at conferences and events.
- Conducted outreach to potential customers through various channels, including telephone, email, and in-person inquiries, to enhance business opportunities.
- Cultivated strategic relationships with key decision-makers to drive organizational growth and enhance customer retention.
- Secured and finalized long-term agreements with new clients within designated territory.
- Analyzed market trends and competitor activities to uncover potential growth opportunities.
- Organized and preserved accurate client notes while regularly refreshing account data in company databases.
- Cultivated relationships with potential clients at industry events to enhance brand visibility.
- Managed customer relationship strategies to ensure satisfaction and loyalty among HSI's primary business customers.
- Spearheaded the gathering of essential customer insights and coordinated the formulation of a cohesive bid strategy for proposal development.
- Led special projects and completed diverse duties as requested to ensure comprehensive support for organizational objectives.
- Managed the process of updating project schedules on a weekly and monthly basis alongside project team members.
Strategic Business Development Manager
Wolfenson Electric
Houston,TX
06.2016 - 09.2017
- Formulated and implemented strategic business plans to strengthen market presence.
- Identified and assessed industry trends to support business development initiatives and guide executive decision-making processes.
- Engaged with cross-functional teams to strategically align product offerings with customer requirements and market dynamics.
- Engaged with key stakeholders to foster partnerships and facilitate collaborative initiatives that align with organizational goals.
- Led detailed contract discussions with vendors and clients, achieving beneficial agreements and enhancing partnership value.
- Administered project management processes focusing on productivity optimization, cost efficiency, quality control, and safety adherence.
- Managed the process of updating weekly and monthly project schedules, enhancing team alignment and project tracking.
Regional Business Development Manager
IER Electrical OEM
Humble, TX
02.2014 - 06.2016
- Analyzed market trends and implemented initiatives to boost market presence and strengthen customer loyalty within specified region.
- Formulated and implemented robust business development strategies to drive sales growth.
- Facilitated collaboration among cross-functional teams to identify market trends and enhance product alignment with customer needs.
- Assessed market competition to inform pricing strategies and elevate value propositions tailored to target clients.
- Established data-driven decision-making frameworks to enhance resource allocation strategies.
- Executed performance review processes to maintain alignment between team objectives and overall organizational strategy.
- Executed targeted strategies to expand regional market presence by uncovering and engaging new business opportunities.
- Identified and engaged with potential partners to create joint ventures aimed at maximizing revenue potential.
- Developed and implemented promotional campaigns at trade shows and industry events, significantly increasing brand visibility.
Education
Bachelor of Arts - Business Management
Western Illinois University
Macomb, IL12.2005
Associate of Arts - Business Management
Triton College
River Grove, IL01.2001
Skills
- Supportive communication style
- Team-oriented collaboration
- Service excellence
- Strategic issue analysis
- Organizational time strategies
- Detail-oriented approach
- Versatile in dynamic environments
- Diligent and trustworthy
- Proficient in organization techniques
- Contract management
- Project coordination
- In-depth product knowledge
Timeline
Regional Inside Sales
TEC Sales
05.2021 - Current
Business Development Manager
Colwell Electric
04.2019 - 02.2021
Business Development Manager
HSI Electrical Contractors
09.2017 - 04.2019
Strategic Business Development Manager
Wolfenson Electric
06.2016 - 09.2017
Regional Business Development Manager
IER Electrical OEM
02.2014 - 06.2016
Bachelor of Arts - Business Management
Western Illinois University
Associate of Arts - Business Management
Triton College