Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Veenendaal

South Jordan,UT

Summary

Skilled Operations Specialist with a proven track record in enhancing operational efficiency and team performance. Successfully reorganized warehouse operations and front end operations, leading to improved customer service and compliance. Proficient in Microsoft Dynamics 365 and recognized for coaching abilities that consistently exceed sales and service goals. Aiming to leverage extensive experience to drive further improvements in organizational performance.

Overview

11
11
years of professional experience

Work History

Front End Coordinator

Southwindfoods
Salt Lake City, UT
05.2024 - Current
  • Worked with cross-functional teams to achieve goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Welcomed large volume of guests and improved overall customer service.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Managed opening and closing procedures by reconciling sales records and cash transactions with software data.
  • Researched and prepared reports required by management or governmental agencies.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.

Licensed Insurance Agent

Policy Scout
South Jordan , UT
10.2023 - 04.2024
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided guidance and support to less experienced agents during onboarding process.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Collaborated with internal teams such as Underwriters and Claims Adjusters to ensure accuracy.
  • Ensured compliance with all federal, state, local laws and regulations regarding insurance practices.

Licensed Insurance Agent

US Health Advisors
South Jordan, UT
07.2023 - 10.2023
  • Performed routine follow-up calls to assess customer satisfaction with products and services.
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Established relationships with vendors that provide services related to insurance products.
  • Researched complex underwriting issues and provided solutions for customers' satisfaction.

Warehouse Operations Manager

Jmc Instruments & Controls
Salt Lake City, UT
06.2014 - 04.2022
  • Enhanced efficiency by reorganizing picking sites and slot reservation in the warehouse.
  • Oversaw interdepartmental alignment to meet product delivery deadlines.
  • Directed operations involving the receipt, storage, and dispatch of goods.
  • Responded to requests efficiently, contributing to improved customer experience.
  • Coordinated resource management efforts to guarantee necessary materials were present.
  • Prioritized workload to consistently meet project deadlines.
  • Carried out frequent inventory verifications to confirm data correctness.

Education

High School Diploma -

Bingham High School
South Jordan, UT
06-2014

Skills

  • Problem solving
  • Communication skills
  • Time management
  • Coaching and motivation
  • Safety standards
  • Customer service
  • Staff management
  • Experienced with Microsoft Dynamics 365
  • Planning production
  • Inventory restocking
  • Cash register operation
  • Sales assistance
  • Customer interaction
  • Verbal and written communication
  • Telephone etiquette
  • File management
  • Cash handling accuracy
  • Listening skills
  • Workflow management
  • Opening and closing procedures

Timeline

Front End Coordinator

Southwindfoods
05.2024 - Current

Licensed Insurance Agent

Policy Scout
10.2023 - 04.2024

Licensed Insurance Agent

US Health Advisors
07.2023 - 10.2023

Warehouse Operations Manager

Jmc Instruments & Controls
06.2014 - 04.2022

High School Diploma -

Bingham High School

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Casey Veenendaal