Andrea Loya
El Paso
Summary
Experienced with managing front-end activities and maintaining a welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline operations. Knowledge of effective communication techniques and customer service principles to enhance customer experiences.
Overview
4
4
years of professional experience
Work History
Front End Coordinator
TJX Marshalls
El Paso, TX
04.2025 - 11.2025
- Supervised and trained cashiers to enhance operational efficiency.
- Assisted in cash office operations by verifying daily register setups. Accurate completion of deposits and organized paperwork systematically.
- Presented results to senior management to facilitate informed decision-making.
- Facilitated customer inquiries, applied discounts, and resolved workplace conflicts.
- Facilitated prompt customer assistance to optimize service efficiency.
Full Time Assistant Store Manager
Rue21
El Paso
11.2023 - 06.2024
- Assisted in recruiting, interviewing, and hiring new team members.
- Managed a team of sales associates to achieve and exceed monthly sales goals.
- Developed and implemented strategies to improve customer satisfaction and retention.
- Trained new employees on company policies, procedures, and product knowledge.
- Created and maintained visual merchandising displays to drive sales and enhance the overall shopping experience.
- Utilized POS systems to process transactions and manage inventory levels.
- Managed supply and money orders.
- Responsible for opening and closing procedures, including cash handling and security protocols.
- Collaborated with store management to analyze sales data and develop action plans for improvement.
- Conducted weekly performance reviews for associates.
Part Time Sales Manager
Rue21
El Paso
12.2022 - 11.2023
- Strong communication and interpersonal skills
- Demonstrated ability to meet and exceed sales targets
- Experience in merchandising and product display
- Knowledge of inventory management and stock replenishment
- Ability to work well in a fast-paced retail environment
Sales Associate
Rue21
El Paso
09.2021 - 12.2022
- Strong communication and interpersonal skills
- Demonstrated ability to meet and exceed sales targets
- Proficient in customer service and relationship building
- Experience in merchandising and product display
- Proven track record of delivering exceptional customer service
- Ability to work well in a fast-paced retail environment
Education
Bachelor - Business
UTEP
El Paso12-2028
Skills
- Costumer Service
- Communication
- Leadership
- Problem Solving
- Creativity
- Teamwork
- Telephone etiquette
- Fast Learner
- Conflict Resolution
LANGUAGES
English | Native
Spanish | Native
Timeline
Front End Coordinator
TJX Marshalls
04.2025 - 11.2025
Full Time Assistant Store Manager
Rue21
11.2023 - 06.2024
Part Time Sales Manager
Rue21
12.2022 - 11.2023
Sales Associate
Rue21
09.2021 - 12.2022
Bachelor - Business
UTEP