Casey Winling
Fort Wayne,IN
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
2
2
years of professional experience
Work History
Front End Associate
Walmart
Venice, Florida
12.2023 - 08.2024
- Processed customer transactions and provided excellent customer service.
- Assisted in organizing merchandise displays on the sales floor.
- Maintained a clean, organized and inviting store environment.
- Provided product knowledge to customers as needed.
- Greeted customers warmly upon arrival and identified their needs.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Consistently met all performance goals set by management.
- Ensured compliance with all safety policies and procedures.
- Verified accuracy of pricing signs throughout store.
- Collaborated closely with coworkers on special projects or tasks as assigned by manager.
- Maintained clean and clutter-free front-end area.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Processed and completed cash or credit transactions accurately.
- Operated register for cash, check, and credit card transactions, maintaining accuracy.
- Provided feedback from customers to store management to improve service and products.
- Greeted customers warmly and directed them to appropriate store sections.
- Facilitated the signing up of customers for store loyalty and credit card programs.
- Coordinated with sales associates to manage queue lines and minimize wait times.
- Bagged, boxed, or wrapped merchandise carefully and efficiently.
- Monitored and maintained the front-end area to ensure safety and prevent shoplifting.
- Kept checkout areas clean, organized, and replenished with necessary supplies.
- Assisted customers with self-checkout processes and troubleshooting any issues.
Housekeeper
A beach retreat on Casey key
Venice, Florida
02.2022 - 10.2022
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
- Scrubbed kitchen appliances, countertops and fixtures.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Organized closets with hangers for guests' clothing items.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Reported any maintenance issues or damage to supervisors immediately.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Followed safety procedures when handling hazardous materials.
- Provided information about hotel services upon request from guests.
- Observed proper use of chemicals when cleaning various surfaces.
- Disinfected telephones, light switches and other frequently touched objects.
- Ensured that all health standards were met during cleaning operations.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Laundered sheets and removed stains to restore linens to pristine condition.
Education
High School Diploma -
Lemon Bay High School
Englewood, FL05-2021
Skills
- Order selection and preparation
- Retail transactions
- Merchandise display set up
- Product restocking
- Time management
- Customer service
Timeline
Front End Associate
Walmart
12.2023 - 08.2024
Housekeeper
A beach retreat on Casey key
02.2022 - 10.2022
High School Diploma -
Lemon Bay High School