Kadasha Boyd
Porterville,MS
Summary
Achieved high customer satisfaction ratings through dedicated service and support. Enhanced team productivity by mastering new skills quickly and working independently. Drove positive outcomes by embracing new challenges and responsibilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front End Associate
Walmart
02.2024 - 03.2025
- Achieved high levels of customer satisfaction through efficient transaction processing and superior service delivery. Enhanced sales floor effectiveness by organizing merchandise displays to attract customer interest. Cultivated a welcoming store environment by maintaining cleanliness and organization, leading to increased customer retention.
Customer Service Representative
Iqor
08.2021 - 03.2023
- Assisted customers by answering inquiries and providing information about products and services. Resolved customer complaints promptly to enhance satisfaction. Collected customer feedback through surveys to support service improvements. Completed administrative tasks including filing, updating databases, and generating reports.
Food Service Worker
Roy M. Wheat Galley
03.2020 - 05.2022
- Enhanced meal preparation efficiency for military personnel by adhering to precise recipes and instructions.
- Achieved a high standard of cleanliness in kitchen areas, equipment, and utensils, contributing to a safe and hygienic environment.
- Optimized supply management by effectively stocking food, dishes, and cleaning materials.
- Delivered exceptional food service to military personnel and their families, ensuring satisfaction and comfort.
Education
Associate of Science - Medical Assisting
South University
Savannah, GASome College (No Degree) - Nursing
Meridian Community College
Meridian, MSAssociate of Arts -
East Mississippi Community College
Scooba, MSHigh School Diploma -
Kemper County High School
De Kalb, MS05-2018
Skills
- Assisted with retail transactions Supported order selection and preparation Helped set up merchandise displays Performed data entry tasks Aided in procedure assistance Provided patient-focused care Assisted with medical billing Utilized medical terminology Managed patient scheduling Acknowledged understanding of medical laws
Certification
Medical assistant
Timeline
Front End Associate
Walmart
02.2024 - 03.2025
Customer Service Representative
Iqor
08.2021 - 03.2023
Food Service Worker
Roy M. Wheat Galley
03.2020 - 05.2022
Associate of Science - Medical Assisting
South University
Some College (No Degree) - Nursing
Meridian Community College
Associate of Arts -
East Mississippi Community College
High School Diploma -
Kemper County High School