Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
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Cash Olds

Cash Olds

Brentwood

Summary

Dynamic and results-oriented professional with a proven track record at O'Reilly Auto Parts, excelling in customer consultation and inventory control processes. Leveraged attentive listening and technical troubleshooting to enhance customer satisfaction and streamline operations. Demonstrated a keen ability to increase efficiency and exceed performance targets through enthusiastic and organized approaches.

Offering solid foundation in technical schematics and automotive parts with keen interest in learning and growing in dynamic environment. Contributes strong organizational skills and attention to detail, ensuring accuracy in inventory management and order processing. Ready to use and develop technical schematics and customer service skills.


Overview

3
3
years of professional experience

Work History

Parts Specialist

O'Reilly Auto Parts
03.2024 - 02.2025
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Tracked parts use and charged items to customer accounts for billing.
  • Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
  • Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
  • Maintained clean and neat parts counter and sales floor.
  • Handled all customer service issues quickly to maintain high satisfaction levels.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.

Dispensary Tech(Contract)

Consider It Flowers
03.2023 - 11.2023
  • Maintained a clean, organized store environment to ensure optimal presentation of products.
  • Streamlined inventory management through diligent tracking.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reported issues to higher management with great detail.

Upholstery Apprentice

Covered Up Upholstrey
09.2021 - 11.2022
  • Contributed to a positive team atmosphere by actively participating in staff meetings, training sessions, and company events.
  • Maintained a strong knowledge base regarding the latest upholstery materials and techniques, keeping up-to-date within the industry and providing valuable insights when necessary.
  • Increased workshop efficiency with meticulous organization of tools and supplies.
  • Assisted in the selection of high-quality fabrics and materials to meet client expectations and project requirements.

Education

High School Diploma -

Academy At Old Cockrill
Nashville, TN
06-2025

Skills

  • Attentive Listening
  • Shipping and receiving
  • Returns processing
  • Customer consultation
  • Packaging and labeling
  • Sales Coordination
  • Inventory Control Processes
  • Technical troubleshooting
  • Orgainzed
  • In-Depth Product Understanding
  • Enthusiastic Approach
  • Professional Phone Communication

Accomplishments

  • Built productive, successful team using key training and development strategies.
  • Resolved product issue through consumer testing.
  • 100% On Rock The Call

Affiliations

  • Shadowing at Southside Towing

Interests

  • Auto Repair/Restoration
  • Towing and Auto Recovery
  • Racing
  • IT work
  • Audio Video
  • Programming

Timeline

Parts Specialist

O'Reilly Auto Parts
03.2024 - 02.2025

Dispensary Tech(Contract)

Consider It Flowers
03.2023 - 11.2023

Upholstery Apprentice

Covered Up Upholstrey
09.2021 - 11.2022

High School Diploma -

Academy At Old Cockrill

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Cash Olds