Motivated MSW student pursuing hands-on experience in domestic violence services, with strong interest in advocacy, crisis response, and survivor-centered care.
Overview
16
16
years of professional experience
Work History
Children's Service Worker
Kalamazoo County DHS
Kalamazoo, Michigan
03.2025 - Current
Customer Service Representative
PNC Financial Services
Kalamazoo, MI
09.2018 - 03.2025
Hostess
Chuck E. Cheese's
Portage, MI
05.2009 - 01.2025
Registration Representative
R1 RCM Borgess Medical Center
Kalamazoo, MI
01.2018 - 06.2018
Operator
Summit Polymers Inc.
Portage, MI
01.2010 - 01.2018
Education
Master of Social Work -
Michigan State University
East Lansing, MI
05-2026
Bachelor of Arts - Community and Human Services
Siena Heights University
MI
09-2019
Associate of Arts - Criminal Justice
Kalamazoo Valley Community College
Kalamazoo, MI
High School Diploma -
Portage Community High School
MI
Skills
Case management
Child welfare expertise and family advocacy
Safety planning and risk assessment
Strong interpersonal communication
Active listening
Documentation
Report writing
Record-keeping
Commitment to NASW Code of Ethics
Honors And Volunteer Work
Dean's List for 5 semesters, Kalamazoo Valley Community College
Volunteer, Boys and Girls Club of Kalamazoo
Certificates And Licenses
CPR/First Aid, Integrated Services of Kalamazoo, MI
Mandt 1 & 2, Integrated Services of Kalamazoo, MI
Professional Experience Highlights
Supported children, families, and individuals in child welfare and advocacy settings for 5+ years.
Assisted clients in accessing community resources, developing safety plans, and navigating crisis situations.
Applied trauma-informed practices in communication and intervention strategies.
Demonstrated strong teamwork and independent problem-solving in diverse roles.