Cashae F Smith
Baltimore,MD
Summary
Results-driven candidate with over 10 years of successful track record of providing administrative support,financial analyst and billing in busy office environments and healthcare settings. Adept at handling multiple projects and prioritizing tasks.
Overview
13
13
years of professional experience
Work History
Collection Specialist III
Johns Hopkins Care At Home (Billing Department)
11.2024 - Current
- Collected on delinquent accounts to reduce overdue balances.
- Performed detailed analysis and reconciliation and gathered documentation to identify root cause of outstanding AR.
- Researched billing errors and discrepancies to initiate corrective action.
- Matched purchase orders with invoices and recorded necessary information.
- Communicated with insurance companies to research and resolved coding discrepancies.
Patient Access Specialist III
Johns Hopkins Oncology Department
09.2023 - Current
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Contacted insurance companies for patient medical billing operations.
- Offered simple, clear explanations to help patients and families understand hospital policies and procedures.
- Managed office bookkeeping with insurance billing and patient payments.
Medical Billing Administrator
Physician's Medical Billing
10.2020 - 09.2023
- Liaised between patients, insurance companies, and billing office.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Scanned and uploaded medical records into electronic medical records system.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Collected payments and applied to patient accounts.
Claims Processor/Biller
Baltimore Washington Eye Center
12.2017 - 09.2020
- Analyzed and evaluated claim forms, medical reports, bills, and other documents to ensure accuracy of data
- Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Resolved complex issues associated with denied or underpaid claims through negotiation with payers
- Provided technical guidance and training to new staff members regarding claim processing procedures
- Analyzed contracts and claim systems to apply appropriate benefit amounts
Cash Application Representative/Collections Representative
Trident USA/Mobile X USA
06.2012 - 11.2017
- Consistently met daily performance goals set by management team members
- Responded to customer inquiries and complaints, providing timely and effective solutions to maintain high service standards
- Reconciled patient accounts with insurance companies to ensure accuracy of payments
- Worked closely with internal departments to resolve any issues related to payments
- Audited patient accounts for compliance with federal regulations
- Prepared and posted weekly payments to vendors and suppliers
Education
Certification - Medical Coding
CCBC ESSEX
Essex, MD08-2025
Medical Billing Certification - undefined
TESST College of Technology
Baltimore, Maryland01.2014
High School Diploma -
Mergenthaler Vocational Technical High School
Baltimore, Maryland06.2011
Skills
- Medical Terminology
- Insurance Billing
- EMR
- Document Preparation
- Expense Tracking
- Claims Processing
- Team Collaboration
- Schedule Management
- Report Analysis
Accomplishments
- ICD-10 CERTIFIED
- HIPAA COMPLIANT
- LEADERSHIP EXCELLENCE TEAM AWARD
Timeline
Collection Specialist III
Johns Hopkins Care At Home (Billing Department)
11.2024 - Current
Patient Access Specialist III
Johns Hopkins Oncology Department
09.2023 - Current
Medical Billing Administrator
Physician's Medical Billing
10.2020 - 09.2023
Claims Processor/Biller
Baltimore Washington Eye Center
12.2017 - 09.2020
Cash Application Representative/Collections Representative
Trident USA/Mobile X USA
06.2012 - 11.2017
Medical Billing Certification - undefined
TESST College of Technology
Certification - Medical Coding
CCBC ESSEX
High School Diploma -
Mergenthaler Vocational Technical High School
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