Casheema Jacobs
Paterson,NJ
Summary
Experienced with managing security operations in hospital settings. Utilizes effective communication and problem-solving skills to ensure safe environment. Knowledge of emergency procedures and access control systems.
Security professional prepared for role in hospital safety and security. Proven ability to manage high-stress situations and maintain secure environment. Strong focus on teamwork and reliability, with flexible approach to changing needs. Skilled in emergency response and access control.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security Services
11.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Retail Sales Associate
Sur La Table
09.2016 - 04.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Retail Sales Associate
Sur La Table
11.2014 - 01.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
Education
Associate of Science - Medical Informatics
Lincoln Technical Institute
Paramus09-2009
High School Diploma -
Eastside High School
Paterson06-2008
Skills
- Security guard license
- CCTV surveillance
- Dispatch
- Superior customer service
- Complex Problem-solving
- Investigation documentation
Timeline
Security Officer
Allied Universal Security Services
11.2021 - Current
Retail Sales Associate
Sur La Table
09.2016 - 04.2020
Retail Sales Associate
Sur La Table
11.2014 - 01.2016
Associate of Science - Medical Informatics
Lincoln Technical Institute
High School Diploma -
Eastside High School
Similar Profiles
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Jose Fernando DiazJose Fernando Diaz
GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services
Tracy ApplewhiteTracy Applewhite
Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security
Sheila KuperSheila Kuper
Site Security Manager at Allied Universal Security ServicesSite Security Manager at Allied Universal Security Services
Sebastian DecletSebastian Declet
Sales Associate at Sonia Online BoutiqueSales Associate at Sonia Online Boutique