Casidee Wacker
Brooklyn,MI
Summary
Focused, personable and energetic professional offering four years experience in sales and over ten years in the customer service industry. Well-versed in aviation safety, building productive relationships, resolving complex issues and winning customer loyalty.
Overview
12
12
years of professional experience
Work History
Accounting Assistant - Seasonal
Saylers Accounting
01.2025 - 06.2025
- Processed invoices and expense reports, ensuring timely and accurate payments.
- Collect and index tax source documents from clients or internal systems.
- Organized physical and digital financial files, manage client communication regarding missing documentation and assist with general office tasks.
Underwriter
Rocket mortgage
07.2020 - 06.2021
- Evaluate loan documents to ensure accuracy and completion.
- Analyze financial data related to loan requests.
- Perform risk assessments based on clients credit rating, borrowing history and other specific risk factors
- Identify signs of fraudulent activity
- Effectively communicate with clients and bankers
Insurance Agent
AAA Insurance Company
02.2023 - 06.2023
- Developed personalized insurance plans based on client needs
- Conducted policy reviews to ensure compliance with industry regulations and standards.
- Collaborated with underwriting teams to streamline approval processes for new policies.
Assist
Motor City Electric Co
09.2017 - 05.2019
- Filing, billing, excel reports, any and all tasks requested
- Receptionist/Switchboard duties.
Sales Associate/Bra Expert
Victoria Secret
12.2016 - 02.2019
- Listened to customer needs and preferences to provide accurate advice
- Increased purchase totals by recommending additional items
- Trained new sales employees on effective techniques
- Assisted with cash registry check out, restocking, store cleaning and preparation.
Realtor
Keller Williams Realty
08.2016 - 04.2018
- Communicated clearly with clients to identify their budget and needs to match available properties
- Conduct open houses to market for- sale properties
- Stayed up to date on market trends to best assist clients
- Negotiated and managed sales contracts.
Sales Associate
Ulta
02.2017 - 01.2018
- Greeting guests, recommending products based on their needs, color matching and promoting loyalty programs.
- Keeping product displays stocked, signed, faced and testers cleaned.
- Handling cash register, managing inventory and maintaining cleanliness.
Flight Attendant
Spirit Airlines
05.2013 - 06.2016
- Attend to the needs of Passengers
- Check emergency safety equipment
- Responsible for plane and passengers safety during flight
- Studied and occasionally used basic CPR and First Aid
Education
Diploma - undefined
Canton, MichiganYoga Teacher Certification
10.2022
Graduate - undefined
Canton High School
2012
Skills
- Customer Care
- Managing Risk
- Data Communications
- Issue Resolution
- Verbal and Written Communication
- Safety Regulation Compliance
- Emergency Procedures Knowledge
- Company Culture and Values
- Public Interaction
Timeline
Accounting Assistant - Seasonal
Saylers Accounting
01.2025 - 06.2025
Insurance Agent
AAA Insurance Company
02.2023 - 06.2023
Underwriter
Rocket mortgage
07.2020 - 06.2021
Assist
Motor City Electric Co
09.2017 - 05.2019
Sales Associate
Ulta
02.2017 - 01.2018
Sales Associate/Bra Expert
Victoria Secret
12.2016 - 02.2019
Realtor
Keller Williams Realty
08.2016 - 04.2018
Flight Attendant
Spirit Airlines
05.2013 - 06.2016
Diploma - undefined
Graduate - undefined
Canton High School
Yoga Teacher Certification