Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casondra Tom

Church Rock

Summary

Dynamic and dedicated professional with a strong work ethic, honed at Dragon Express Chinese Cuisine. Proven ability in customer service and food safety, consistently enhancing guest satisfaction. Quick learner with exceptional multitasking skills, adept at maintaining cleanliness and efficiency in fast-paced environments. Committed to delivering outstanding results and fostering positive dining experiences.

Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.

Overview

4
4
years of professional experience

Work History

Line Worker and Server

Dragon Express Chinese Cuisine
11.2019 - 02.2020
  • Effectively managed time and resources, consistently meeting or exceeding production goals on a daily basis.
  • Delivered exceptional customer service as a Server, leading to increased guest satisfaction and repeat business.
  • Improved production efficiency by mastering the use of various tools and machinery required for Line Worker tasks.
  • Maintained a safe and clean work environment, resulting in zero accidents during my tenure as a Line Worker.
  • Demonstrated strong multitasking skills through balancing guest needs with back-of-house communication for seamless coordination.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Waitress

Super Buffet Family Restaurant
03.2018 - 05.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Office Assistant

Navajo Nation Workforce Development
09.2017 - 03.2018
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Cafeteria Assistant

TAOS Workforce
10.2015 - 06.2016
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Served food according to temperature, safety, and presentation guidelines.
  • Provided exceptional customer service by addressing questions or concerns promptly and professionally.
  • Tracked meal purchases and accepted payments at cash register.
  • Provided exemplary service to students, staff, and visitors.
  • Enhanced customer satisfaction by providing efficient and friendly service in the cafeteria.

Education

No Degree - Basic

Gallup Central High School
Gallup, NM
06-2006

Skills

  • Food safety
  • Cleanliness
  • Quick learner
  • Customer service
  • Problem-solving
  • Friendly and outgoing
  • Attention to detail
  • Positive attitude
  • Multitasking
  • Working quickly
  • Efficient food preparation
  • Cleaning and sanitation
  • Heavy lifting capacity
  • Strong work ethic

Timeline

Line Worker and Server

Dragon Express Chinese Cuisine
11.2019 - 02.2020

Waitress

Super Buffet Family Restaurant
03.2018 - 05.2018

Office Assistant

Navajo Nation Workforce Development
09.2017 - 03.2018

Cafeteria Assistant

TAOS Workforce
10.2015 - 06.2016

No Degree - Basic

Gallup Central High School