Nour Kennedy
Shelby,MI
Summary
Quick learner with a commitment to teamwork and continuous improvement. Offering excellent communication and teamwork abilities, ready to learn and grow in fast-paced environment. Brings solid understanding of maintaining clean and organized workspace, along with basic customer service principles. Ready to use and develop communication and organizational skills in Service Specialist Assistant role.
Overview
1
1
year of professional experience
Work History
Line Worker and Server
Qdoba
08.2024 - Current
- Maintained a safe and clean work environment, resulting in zero accidents during my tenure as a Line Worker.
- Assisted management in maintaining inventory levels, reducing waste and optimizing overall restaurant operations.
- Exceeded monthly sales targets through effective upselling techniques and attentive service as a Server.
- Successfully met tight deadlines by efficiently coordinating with team members to ensure timely completion of tasks in a high-pressure environment.
- Implemented improvements in assembly line processes, leading to increased output without sacrificing quality or safety measures.
- Collaborated with team members to troubleshoot issues, ensuring minimal downtime and optimal productivity.
- Trained new staff members on restaurant policies and procedures, contributing to an efficient and cohesive team dynamic.
- Handled high-pressure situations with ease, effectively serving multiple customers during peak hours while maintaining excellent service standards.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Learned other teammates' work tasks to train as backup.
Prosecuting Attorney Intern
Macomb County
01.2025 - 03.2025
- Developed strong relationships with community leaders, fostering positive interactions between the prosecutor''s office and local organizations.
- Collaborated with victim advocates, providing support throughout the criminal justice process.
- Counseled clients on potential outcomes of legal matters.
- Analyzed legal documents
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Collected, arranged, and input information into database system.
- Created, purged, and closed case files
Education
General Studies Associates Degree - Criminal Justice
Macomb Community College
Clinton Twp 02-2026
Skills
- Strong work ethic
- Cleanliness
- Food safety
- Efficient food preparation
- Food presentation
- Positive attitude
- Team oriented
- Customer service
- Quick learner
- Fast-paced environment
- Friendly and outgoing
- Multitasking
- Cash register operation
- Basic mathematics
- Covid-19 safety protocols
- Leadership qualities
Timeline
Prosecuting Attorney Intern
Macomb County
01.2025 - 03.2025
Line Worker and Server
Qdoba
08.2024 - Current
General Studies Associates Degree - Criminal Justice
Macomb Community College
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